Take control of your health and wellness today!
At Woodgrove Pines Wellness Clinic, we believe that optimal health and wellness can be achieved through a combination of natural therapies and cutting-edge treatments. Our multidisciplinary team of healthcare professionals is dedicated to providing exceptional care to individuals and families in Nanaimo, BC.
Our Story
Our clinic was founded on the principle of providing a holistic approach to health and wellness. We understand that every individual is unique, and therefore, require personalized care and attention. Our team of experts, including chiropractors, physiotherapists, naturopathic doctors, massage therapists, acupuncturists, kinesiologists, and reflexologists, work together to create customized treatment plans that address the physical, emotional, and mental well-being of our patients.
Our Services
We offer a comprehensive range of services, including chiropractic health care, physiotherapy, naturopathic medicine, acupuncture, registered massage therapy, kinesiology, reflexology, and more. Our team is committed to staying up-to-date with the latest research and technologies, ensuring that our patients receive the most effective and innovative treatments available.
From spinal decompression and laser therapy to active release techniques and nutritional counseling, we provide a wide range of modalities to support our patients' rehabilitative needs. We also offer a specialized active rehabilitation program designed to help individuals recover from injuries, whether they be sports-related, work-related, or the result of an auto accident.
Our Mission
At Woodgrove Pines Wellness Clinic, our mission is to empower individuals to take control of their health and wellness. We believe that everyone deserves to live a life free from pain, discomfort, and disease. Through education, support, and personalized care, we aim to inspire our patients to achieve optimal health and wellness.
Scheduling Issues and Disappointing Experiences
Some clients have expressed frustration with scheduling issues, including delays and cancellations. One client was booked for a 5:10 pm appointment but was told to reschedule at 5:55 pm, wasting 45 minutes of their time. Another client arrived for a massage appointment only to find that the therapist was 15 minutes late and then told them they would still be charged for a full hour.
Unprofessionalism and Lack of Care
Some reviewers have reported unprofessional behavior from staff members, including a massage therapist who was late, spent 5 minutes discussing their fear of Covid, and then refused to adjust the billing for the shortened session. Another client was not informed of a cancellation and was blamed for not being reachable, despite the receptionist having their contact information.
Positive Experiences with Chiropractors and Staff
On the other hand, many clients have reported positive experiences with the chiropractors and staff at Woodgrove Pines Wellness Clinic. They have been praised for being accommodating, knowledgeable, and pleasant. Some clients have specifically mentioned Dr. Ben, Dr. Mark Erickson, and Dr. Best as being excellent chiropractors. The staff has also been commended for being friendly and welcoming.
Be the first to review Woodgrove Pines Clinic.
Write a Review
