Business Details
22 Years
experience
Your Trusted Canadian Logistics Partner
Founded in 2004, i2i Fulfillment has established itself as a leader in data-driven logistics solutions, leveraging over 15 years of industry expertise to transform supply chain management. Our commitment to innovation is rooted in our founders' vision of bridging inventory and information through advanced technology, exemplified by our proprietary IBIS software system. We specialize in providing end-to-end fulfillment servicesincluding order processing, quality assurance, freight management, and reverse logisticswhile maintaining industry-leading accuracy rates exceeding 99.97%. Our team of seasoned professionals prioritizes transparency, security, and sustainability, implementing electric-powered operations and waste-reduction practices that align with our core values.By combining cutting-edge technology with personalized service, we empower healthcare and omnichannel retail clients to optimize inventory efficiency, reduce costs, and achieve measurable growth. Our long-standing partnerships with national and international logistics providers, coupled with strategically located distribution centers in Vancouver and Toronto, enable us to deliver tailored solutions that meet the evolving demands of modern supply chains.
Services
Order Fulfillment
Quality Assurance
Freight Management
Inventory Management
Reverse Logistics
Customized Systems
Pick & Pack Services
Recall Reporting
International Logistics
Freight Rate Analysis
Details
- Year established: 2004
Highlights and features
- We maintain 99.97% inventory accuracy with real-time IBIS software tracking
- Our team has over 15 years of specialized logistics consulting experience
- We implement electric-powered equipment and zero-waste sustainability initiatives
- We offer customized systems integration with modern and legacy platforms
- Our recall reporting system identifies affected products in seconds
Services
Order Fulfillment
Our order fulfillment service handles pick-and-pack operations, B2B/B2C processing, and rush orders with 99.97% accuracy. Using barcode scanning and real-time tracking, we ensure precise inventory control for omnichannel retailers and healthcare providers across North America.
Quality Assurance
We implement Health Canada-compliant quality control processes with FEFO (First Expire, First Out) inventory rotation. Our team photographs and reports non-conforming items immediately, ensuring regulatory compliance for pharmaceutical and medical device supply chains.
Freight Management
Our freight management optimizes shipping routes and carrier selection using real-time IBIS reporting. We handle temperature-controlled healthcare shipments, international logistics, and cost-saving carrier negotiations for clients across Canada and the US.
Inventory Management
Real-time IBIS tracking monitors lot numbers, expiry dates, and inventory velocity. We provide ABC analysis reports and 24/7 visibility for perishable goods and high-value items, maintaining optimal stock levels for omnichannel retailers.
Reverse Logistics
Our reverse logistics handles product recalls and returns with automated reporting. IBIS generates instant recall lists with customer details, while our team manages repackaging, destruction, or donation processes to minimize waste and costs.
Questions
Do you have standard pricing for fulfillment services?
We provide customized pricing based on your order profile and resource requirements to ensure value-added services.
Why is there a minimum monthly charge?
The minimum charge supports our investment in technology and service quality for all clients.
What makes i2i different from competitors?
We focus on long-term relationships with experienced staff and tailored solutions.
Can you handle complex logistics challenges?
Our consulting background enables us to solve complex problems in inventory management.
What are the challenges of the Canadian market?
We navigate language requirements, geographic scale, and climate challenges with 15+ years of experience.
Do you integrate with modern systems?
Our IBIS system connects with platforms from spreadsheets to SAP and e-commerce solutions.
