Elevate Your Space with Our Signature Rugs
Home Design Carpet & Rugs has been a leading global brand in enriching living spaces since 1996. We believe in the transformative power of elegant designs and quality craftsmanship to elevate every home or office. Our curated collections inspire and delight, offering an unparalleled selection for every taste and budget.
Our Expertise
With years of experience and a team of passionate professionals, we offer a comprehensive range of services to enhance the beauty and functionality of your living space.
1. Carpet Cleaning and Repair
- Professional carpet cleaning and stain removal
- Comprehensive carpet repair services
- Expert consultation on carpet maintenance and preservation
2. Rug Cleaning and Installation
- Thorough rug cleaning and restoration
- Custom rug installation and binding
- Professional advice on rug selection and care
3. Custom Rugs
- Bespoke rug design and manufacturing
- Wide range of materials and designs to choose from
- Attention to detail and craftsmanship
4. Carpet and Rug Sales
- Extensive collection of high-quality carpets and rugs
- Wide variety of sizes, styles, and materials to suit your needs
- Personalized consultation to find the perfect rug for every space
5. Commercial and Residential Services
- Comprehensive solutions for both commercial and residential properties
- Customized solutions tailored to your specific requirements
Quality and Customer Satisfaction
At Home Design Carpet & Rugs, we are committed to delivering exceptional quality and unparalleled customer service. Our dedication to excellence is reflected in our:
- Wide selection of high-quality products
- Responsive customer service team
- Competitive pricing and transparent billing
- Satisfaction guarantee on all services
Quality and Customer Service
The reviews for this store are mixed. Some customers have had very positive experiences, praising the quality of the rugs and service, while others have had issues with customer service and product quality.
Variety and Price
The store has a great selection of rugs, and many customers have mentioned the good prices. Some have even returned to the store multiple times to buy more rugs, indicating a high level of satisfaction.
Customer Service Issues
However, some customers have had issues with customer service. One reviewer mentioned that the manager, Steve, was unprofessional and lacked basic customer service etiquette. Another reviewer had a poor experience with the store owner, Kam, who yelled at them and insulted them when they tried to resolve an issue with their carpet installation.
Installation Issues
Several reviewers have mentioned issues with the installation process, including incorrect measurements, mismatched patterns, and lack of enough carpet. One reviewer even had to deal with the installer coming early and leaving without doing the job, only to have to reschedule for the next day.
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