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Our Story
At All Elements Industries, we believe that every individual deserves to brave the elements in comfort and style. That's why our family-run business has been dedicated to providing top-notch heating, cooling, and plumbing services to the Creston Valley and surrounding Kootenay Communities for years. With a strong focus on customer satisfaction, our team of highly trained professionals strives to deliver exceptional results that exceed our clients' expectations.
Our Services
Our comprehensive range of services is designed to cater to the unique needs of homeowners and businesses alike. From heating and cooling systems to gas fitting, plumbing, refrigeration, and duct cleaning, we've got you covered. Our team is equipped to handle everything from installations and repairs to maintenance and emergency breakdowns. We understand the importance of a comfortable living space, and we're committed to ensuring that your home or office is always a haven of relaxation and productivity.
Heating and Cooling
Our heating and cooling services are designed to provide you with the perfect indoor climate, no matter the weather outside. From full heating, cooling, and hot water system products and services for commercial and residential applications, we offer tailored solutions to meet your specific needs. Whether you're looking to install a new system, repair an existing one, or simply want to ensure that your current system is running at peak efficiency, our team is here to help.
Gas Fitting
At All Elements Industries, we know that gas fitting is a critical aspect of ensuring your home or business is safe and energy-efficient. That's why we offer comprehensive gas fitting services for commercial and residential applications, including natural gas and propane gas installation for fireplaces, space heaters, garage heaters, cooktops, and ranges. Our team of certified professionals will work with you to design and install a customized gas fitting solution that meets your unique needs and exceeds your expectations.
Plumbing
Our plumbing services are designed to provide you with peace of mind, knowing that your plumbing system is in good hands. From leak repairs and rough-ins to installations and maintenance, our team of experienced plumbers is equipped to handle any plumbing task with ease. We understand the importance of a functional and efficient plumbing system, and we're committed to ensuring that your home or office is always hygienic and safe.
Refrigeration
Our commercial refrigeration services are designed to help businesses like yours maintain the perfect temperature, always. From new installations and preventative maintenance to emergency breakdown repairs, our team of experts will work with you to design and implement a customized refrigeration solution that meets your unique needs and exceeds your expectations.
Duct Cleaning and Annual Safety Check
At All Elements Industries, we know that a clean and well-maintained duct system is essential for your health, safety, and comfort. That's why we offer comprehensive duct cleaning and annual safety check services to ensure that your HVAC system is running at peak efficiency and performance. Our team of certified professionals will work with you to design a customized duct cleaning and annual safety check plan that meets your specific needs and exceeds your expectations.
Rebates and Financing
We understand that upgrading your home or business can be a significant investment. That's why we offer rebates and financing options to help make your dream a reality. From energy-efficient upgrades to new installations, our team will work with you to explore available rebates and financing options that fit your budget and meet your needs.
Why Choose Us?
At All Elements Industries, we're proud of our reputation for excellence, honesty, and integrity. Our team of certified professionals is dedicated to delivering exceptional results, backed by a commitment to customer satisfaction and a passion for what we do. We're proud to be a family-run business, and we're committed to treating you like part of our family.
Customer Reviews Summary
Poor Workmanship and Lack of Concern
A customer had a terrible experience with AE when they installed a furnace in their newly purchased home. The customer experienced a strong gas odor for months, which was eventually identified as a leak in the joints that were only finger-tight. The installation did not meet minimum code requirements and was never leak tested. AE claimed this was common practice for their company and dismissed the customer's concerns. The leaks led to a component burning out, and raw fuel being pumped into the ductwork, creating an explosive atmosphere in the home.
Professional Service and Great Pricing
On the other hand, several customers had a positive experience with All Elements. They praised the professionalism, honesty, and competitive pricing of the team, including Kyle, Tyler, Ryan, and others. They went above and beyond in their service calls, explaining their work and ensuring customer satisfaction with their HVAC systems.
Customer Service Issues
A few customers had issues with customer service, including unreturned calls and lack of follow-up. One customer experienced repeated issues with their heat pump and was left with a mess by the plumbers. Another customer felt that the team sent to fix their HVAC was inexperienced and overcharged for the service.
Overall Positive Experience
Despite a few negative experiences, the majority of customers reported a positive experience with All Elements, highlighting their professionalism, courtesy, and attention to detail. Many customers appreciated the documentation provided for rebates and the follow-up service offered by the company.
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