Helping to Secure Your Needs
About Us
TOERSA Security is a leading provider of professional security services in the Ottawa and surrounding areas. Focused on customer service and professionalism, we have been protecting clients since 2008. With over 600 security guards annually, we are committed to ensuring the safety, security, and success of every event, festival, and business we serve.
Our Expertise
Our diverse team of security professionals offers comprehensive services that adapt to your unique needs. We provide:
Guard Services
- Professional security guards for events, festivals, private functions, construction sites, and more.
- Trained to handle de-escalation, emergency situations, and crowd control.
- Equipped with state-of-the-art security equipment for efficient and effective protection.
Festival Services
- Specialized security for large-scale events and festivals involving alcohol consumption.
- Implementation of RSA (Responsible Service of Alcohol) protocols through staff training and on-site enforcement.
- Experience in managing large crowds and ensuring the safety of attendees.
Close Protection
- Personalized protection for VIPs, executives, and dignitaries.
- Trained security details provide discreet and reliable coverage.
- Equipped with emergency response plans and communication tools for ultimate safety.
Additional Services
- Private Investigation
- Loss Prevention
- Security training programs
Our Commitment
At TOERSA Security, we prioritize:
- Professionalism: We maintain the highest ethical standards and adhere to industry regulations.
- Customer Service: We strive to provide personalized and responsive service tailored to your needs.
- Communication: We maintain open and clear communication with clients to ensure their security needs are met.
- Teamwork: Our dedicated team works collaboratively to provide exceptional security solutions.
Join Us!
If you are driven, individuals who prioritize safety, security, and customer service, we encourage you to join our team! We offer competitive rates, comprehensive training, and opportunities for professional growth.
Overall Summary
The reviews of Toersa Security provide a mixed perspective of the company. Some clients and employees had a positive experience, highlighting the professionalism, competence, and efficiency of the staff and security agents. However, there were also several negative reviews expressing dissatisfaction with the company's policies and the behavior of some security guards.
Positive Feedback
- Toersa Security is considered one of the best companies in the industry by some clients and employees.
- Staff and security agents are described as professional, efficient, and friendly.
- Employees felt supported and appreciated by the company.
Negative Feedback
- Clients experienced rude behavior from some security guards, such as insisting on dumping out drinks, even after they were checked and proved to be non-alcoholic.
- Security guards were accused of taking advantage of their authority and causing distress to festival goers.
- Some clients felt that the company's policies, such as the drink policy, were overly strict and unnecessary.
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