Welcome to Peterborough Appliances, your one-stop-shop for all your home appliance needs in the Kawarthas region! Our story began in a small downtown location on Hunter Street in Peterborough, and we have since expanded to a sprawling 17,000 square feet of retail and warehouse space on Lakefield Road. As a family-owned and locally operated business, we are proud to serve our community and offer a wide selection of products from top-quality manufacturers such as Maytag, Whirlpool, JennAir, KitchenAid, Samsung, Bosch, General Electric, Frigidaire, and Danby.
At Peterborough Appliances, we carry both new-in-box and scratch and dent models to cater to every budget. We are also an authorized service provider for most brands, ensuring that you receive the best possible assistance whenever you need it. We believe in giving back to our community, which is why we make several donations every year as a way of saying thank you for your support.
Our Services
At Peterborough Appliances, we offer a wide range of services to make your shopping experience as seamless and hassle-free as possible. Here are some of the services we provide:
- Delivery & Installation: Our professional and courteous delivery staff are available to deliver your new appliances every day except Sundays. We can set your new appliances in place, remove your existing units (upon request), and provide basic hook-ups in some cases.
- Product Protection: We want to offer peace of mind to all of our customers from the purchase experience, delivery, and throughout the entire life of your appliance. We offer product protection plans to help keep your appliances running smoothly for years to come.
- Appliance Service: Our team of skilled technicians is available to provide service and repair for most appliance brands. To set up service, please call our Service Advisor, Monday-Friday at 7057489781 ext 201.
- Newsletter Subscription: Stay up-to-date with the latest events, sales, and offers by subscribing to our newsletter.
At Peterborough Appliances, we are committed to providing exceptional customer support. Our knowledgeable and friendly staff are available to answer any questions you may have, and we are open seven days a week for your convenience. We take pride in offering a wide variety of brands and products, and we are always happy to help you find the perfect appliances for your home.
Thank you for choosing Peterborough Appliances. We look forward to serving you for many years to come!
Overall Experience
The reviews for Peterborough Appliances are mixed, with some customers having excellent experiences and others having negative ones.
Positive Reviews
Several customers have praised the store's staff for being helpful and going above and beyond to assist with their purchases. One customer appreciated the store's service during a time of isolation, while another was impressed with the friendly delivery team. Another customer appreciated the store's ability to repair a minor issue with their appliance.
Negative Reviews
On the other hand, some customers have had poor experiences with Peterborough Appliances. One customer was unhappy with the store's handling of a damaged appliance, while another was frustrated with the lack of communication regarding a delayed delivery. Another customer was disappointed with the store's response to a faulty dryer door, and another was unhappy with the store's handling of an extended warranty claim.
Specific Issues
Some customers have mentioned specific issues they experienced with Peterborough Appliances. One customer was frustrated with the store's lack of notification regarding a delayed delivery, while another was unhappy with the store's response to a broken appliance. Another customer was dissatisfied with the store's handling of a damaged floor during an appliance installation.
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