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At Malcolm's Electrical Contracting Ltd, we pride ourselves on being a safety-focused, family-run operation that has been serving the Greater Victoria area with excellence since 1984. Our team of highly skilled electricians, led by our owner who has over 40 years of experience in the industry, is dedicated to providing expert solutions for commercial, industrial, and residential clients. From new construction to home heating repairs, we handle electrical projects of all types and sizes.
Our Services
Our team is committed to providing top-notch electrical services that meet the unique needs of our clients. We offer a wide range of services, including electrical installations, repairs, and maintenance, as well as elevator re-call systems and power smart installations. Whether you're planning a home renovation, need repairs to your electric furnace, or require new construction wiring, we have the expertise and resources to get the job done efficiently and effectively.
Our Commitment to Safety
At Malcolm's Electrical Contracting Ltd, safety is our top priority. We are a WorkSafeBC registered operation and fully insured with $5 million in liability insurance, ensuring that our clients and employees are protected at all times. Our team is also trained in the latest safety protocols and procedures, and we use state-of-the-art equipment to ensure that our work meets the highest safety standards.
Our Promise
At Malcolm's Electrical Contracting Ltd, we promise to treat you and your property with respect at all times. We are dedicated to providing excellent customer service and expert workmanship, and we strive to build long-term relationships with our clients. Whether you're a homeowner, business owner, or contractor, we are committed to providing you with the best possible service and ensuring that your electrical needs are met.
Professionalism and Expertise
Malcolm's Electrical Contracting has received high praise for its professionalism and expertise. Many reviewers have commented on the reliability and knowledge of its technicians, including Marcus and Trevor. They have been described as "amazing", "very professional", and "knowledgeable and attentive". The company's ability to provide prompt and efficient service has also been noted.
Communication Issues
However, some reviewers have experienced communication issues with the company. One reviewer noted that it took weeks to receive a response to a question, and another reviewer was disappointed that a quote was not provided after multiple reminder calls. These issues have led to negative experiences and will not hesitate to contact the Better Business Bureau.
Workmanship and Quality
Unfortunately, some reviewers have experienced poor workmanship and quality from Malcolm's Electrical Contracting. One reviewer reported that the installation of a product was done poorly and did not meet code standards. Another reviewer was unhappy with the value for money received, citing that the work was not done to a high standard.
Emergency Services
The company has also been praised for its response to emergency situations. Responding promptly and efficiently to emergencies has been noted, with one reviewer appreciating the technician's professionalism and respect for COVID protocol.
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