Reliable Logistics Solutions for a Smooth Journey
Haileybury Plumbing & Heating, a trusted name in Temiskaming Shores and surrounding areas of northeastern Ontario, has been providing expert maintenance, repair and installation services for plumbing, heating and cooling systems since 1955. Founded by N. Lacroix and later taken over by his son Denis, the business is now owned by long-time employee Jon Champagne, who continues the legacy of delivering fast, friendly and reliable service to homeowners in Temagami, Englehart and beyond.
Our professional team includes licensed plumbers and certified gas technicians who can handle any type of job, from small repairs and renovations to complete system replacements and new construction installations. With over 60 years of experience, we have the expertise, quality products and skilled personnel to bring your project from planning to completion.
Our Services
At Haileybury Plumbing & Heating, we specialize in the following services:
- Plumbing Repairs and Installations: Trust us for prompt and effective repairs of backed-up toilets, clogged drains, burst pipes, faulty water heaters and other plumbing problems. Our technicians are available around the clock for emergency repairs.
- Heating and Cooling Systems: Keep your family warm in the winter and cool in the summer with our sales and installations of new water heaters, air conditioners and furnaces. Our experienced technicians can also help troubleshoot and repair problems with your existing systems.
- Fireplaces and Grills: Add comfort and lasting value to your property with our installation and maintenance of gas, wood and electric fireplaces. We also offer certified gas technician services for installing natural gas lines for your grill quickly and affordably.
- Rentals and Financing Options: Our Heating & Cooling Rental Program offers flexible financing options for those who prefer to rent their systems rather than purchase them outright.
Visit Our Showroom
We invite you to visit our showroom in Haileybury, Ontario to view display models of furnaces, boilers and water heaters, fireplaces and other home comfort systems and appliances. Our knowledgeable staff will be happy to guide you in selecting the products that best fit your budget and design needs. We also offer in-home consultations by appointment.
Promotions and Special Offers
Call us to learn more about our special offers and promotions on selected products and services. As an authorized dealer of Napoleon products, we offer a range of grills and fireplaces designed to fit your needs and budget.
Professional Affiliations
Haileybury Plumbing & Heating is a registered member of the Technical Standards & Safety Authority (TSSA) and the Ontario College of Trades. We adhere to strict safety standards and continuing education requirements to ensure that our customers receive the highest level of service and expertise.
Overall Experience
The reviewers had a mix of positive and negative experiences with the company. Some praised the excellent and knowledgeable service, while others had a terrible experience with unhelpful staff and unmet expectations.
Positive Aspects
Excellent Service
Some reviewers appreciated the prompt and helpful service they received from the company. Cody and the team were mentioned specifically for going above and beyond to assist with furnace issues.
Quick Response
One reviewer was impressed with the quick response time, with the furnace being fixed within the hour of their call.
Negative Aspects
Poor Customer Service
One reviewer had a terrible experience with the company, citing a lack of helpfulness and unreturned phone calls from the office staff.
Long Wait Times
The same reviewer waited for over a month (and still waiting) for their furnace to be fixed under warranty, which they found unacceptable.
Misdiagnosis and Lack of Follow-Through
The reviewer was frustrated that the owner had not even contacted the manufacturer to inquire about parts, but instead tried to sell a used furnace from their showroom floor.
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