Prevention is key. We establish a relationship.
At Lock & Door Works, we believe that prevention is key to the safety and security of your property. With over two decades of experience in providing top-notch locksmith services to property management companies, commercial businesses, and residential clients in Edmonton, we have established ourselves as a trusted and reliable partner for all your security needs.
Our Philosophy
Our philosophy is simple: we believe that a strong foundation of security is essential to ensuring the well-being of your property, your employees, and your customers. That's why we take the time to understand your unique security needs and provide customized solutions that meet your specific requirements. Whether you're looking for improved security for your commercial building or enhanced safety for your residential property, we have the expertise and resources to deliver exceptional results.
Our Services
At Lock & Door Works, we offer a comprehensive range of services to meet your security needs. Our services include:
- Fire door inspection and maintenance to ensure the reliability of life safety barriers
- Installation of camera and FOB systems to manage surveillance and entry
- Timer systems to have the door lock and unlock automatically
- Interlocking latch protectors to restrict tampering by devices used to spread the door from the frame
- Continuous hinges for easy installation on existing door frames and doors
- Supra lockboxes and fire department lockboxes for secure key storage
- Panic bars and mag lock devices for quick exits
- Pin padlocks for added security
- Restricted locks and keys for ultra-strong security and control
- Lock rekey and mastering for newly made master keys or duplicate existing ones
- Mailbox banks and individual mailbox locks for secure mail storage
Our Expertise
Our certified locksmiths, including our owner, Joe Masksymiuk, are trained to provide expert solutions for all your security needs. With years of experience in the industry, we have honed our skills in providing top-notch locksmith services that meet the highest standards of quality and reliability.
What Sets Us Apart
What sets us apart from other locksmiths is our commitment to providing personalized, custom service that exceeds your expectations. We take the time to understand your unique security needs and provide tailored solutions that meet your specific requirements. Our goal is to establish a long-term relationship with our clients, built on trust, reliability, and exceptional service.
Our Service Area
We serve the following areas: Edmonton, Spruce Grove, St. Albert, Sherwood Park, Leduc, and Beaumont.
Our Hours of Operation
Our offices are open Monday to Friday from 9:00 AM to 5:00 PM.
Overall Experience
The reviews for Lock & Door showcase a significant difference in customer satisfaction. While one reviewer had a superb experience, the other had a terrible one.
Positive Experience
The 5-star review from Andreas K. highlights the company's attention to detail and professionalism. Andreas reveals that he received four quotes, including one from Lock & Door, for a security project at his office. After comparing quotes, he chose Lock & Door for the job, which involved replacing two wooden doors with a steel frame and door. The project took three weeks to complete, but Andreas was impressed with the quality of work and the cleanliness of the job site. He praises the team, particularly Joe, Misty, and Brad, for their excellent service and recommends the company to others.
Negative Experience
In stark contrast, Candace D.'s 1-star review tells a disturbing story of poor customer service, unprofessional behavior, and illegal entry into her apartment. Candace's landlord hired Lock & Door to rekey her lock after she lost her keys. The locksmith phoned Candace, providing an estimated price of at least $300, which she deemed too expensive. Despite her refusal, the locksmith showed up to her apartment, changed the lock without permission, and hung up on her when she questioned him. Candace's boyfriend also spoke with the locksmith, who became sarcastic and dismissive. The review highlights the company's lack of professionalism, credibility, and respect for customers.
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