Trust the Experts for Your Pool and Hot Tub Needs!
At Blok Pools & Hot Tubs, we're proud to be a family-owned and operated business serving the Upper Ottawa Valley and Pontiac regions for over 50 years. Our commitment to providing top-notch service, expert knowledge, and exceptional quality products has earned us a reputation as one of the most trusted names in the industry.
Our Services
We understand that every customer has unique needs and concerns when it comes to their pool or hot tub. That's why we offer a wide range of services designed to cater to your specific requirements. From professional water chemistry testing to water treatment workshops, loyalty programs, and referral programs, we're dedicated to ensuring your complete satisfaction. Our team of certified pool and hot tub technicians are available year-round to provide maintenance, repairs, and installations for all makes and models.
Why Choose Us?
At Blok Pools & Hot Tubs, we take pride in our friendly, knowledgeable, timely, dependable, and reliable service. Our convenient hours and energy-efficient hot tubs ensure that you can enjoy your outdoor oasis with peace of mind. We're passionate about providing quality water care products and offering expert advice to help you make informed decisions about your pool or hot tub. With our loyalty programs and referral incentives, we're committed to building long-term relationships with our customers.
Our History
With over 50 years of experience serving the Pembroke, Petawawa, and Ottawa Valley regions, we've built a reputation for excellence and trust. Our family-owned and operated business is dedicated to delivering exceptional service and quality products that exceed your expectations. Whether you're looking to purchase a new pool or hot tub, or require maintenance and repairs, we're here to help.
Blok Pools and Hot Tubs have received mixed reviews, showcasing both positive and negative experiences from customers.
Positive Feedback:
- Customer Service: Many customers have praised the friendly and helpful staff at Blok Pools and Hot Tubs, particularly mentioning Nathan Milligan, who was knowledgeable and professional in his approach. The staff were found to be responsive and helpful, ensuring that customers felt valued and well-informed about their purchases.
- Product Quality and Selection: Several customers have appreciated the wide selection of pool and hot tub products offered by Blok Pools and Hot Tubs, and were satisfied with the quality of the products they purchased.
Negative Feedback:
- Customer Experience: A few customers had negative experiences, including issues with service calls and billing. Some felt that the company nickel and dimed them for additional services that other suppliers might include in their packages. There were also complaints about long wait times for service and issues with customer communication.
- Lack of Samples: One customer was disappointed that there were no samples of tubs to see before purchasing, which made it difficult to make an informed decision.
Overall, the feedback for Blok Pools and Hot Tubs suggests that while there are some areas for improvement, many customers have had positive experiences with the company.
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