Experience the Best on Water
A Legacy of Expertise and Customer Care
Thong's Jewellery & Repair Ltd. has been a trusted family jeweller in Campbell River for over 38 years. Founded on a foundation of expertise, genuine care, and personalized service, we've established ourselves as a leading purveyor of exquisite jewellery and unique gifts.
Crafting Meaningful Moments
As a family-run business, we understand the value of personalization and the importance of selecting the perfect gift or piece of jewellery. Our skilled team takes great care in understanding your needs and aspirations, ensuring that every selection is a reflection of your unique style and aspirations. We take pride in offering:
- Expert custom work: With our on-site goldsmith, we create custom-made jewellery that exceeds expectations.
- Expert repairs: Whether it's a cherished heirloom or a beloved timepiece, we handle all repairs in-house, ensuring your precious pieces are returned to you promptly and perfectly restored.
- Canadian-mined diamonds: We proudly showcase a stunning array of diamonds that are ethically sourced and guaranteed to be from Canadian mines.
A Wide Range of Treasures
Our showroom boasts an impressive selection of:
- Watches: From timeless classics to cutting-edge designs, we have a watch to suit every taste and budget.
- Wedding rings: Find the perfect symbol of love and commitment with our exquisite selection of wedding rings.
- Pendants, chains, and bracelets: Delight in a dazzling array of necklaces, chains, and bracelets to complete your style.
Beyond the Purchase
At Thong's Jewellery & Repair Ltd., we believe in building lasting relationships with our clients. Our team is always available to provide:
- Personalized consultations: We guide you through the selection process, ensuring you find the perfect piece for every occasion.
- Expert advice: Our experienced staff can provide valuable insights on care and maintenance to ensure your jewellery remains beautiful and timeless.
Overall Experience
The reviews suggest a consistent experience at Thong's Jewellers, with a majority of reviewers giving 5-star ratings. The store's cleanliness, organization, and attentive service are highlighted as major strengths. The staff, in particular, are praised for their friendliness, helpfulness, and ability to repair watches and other jewelry.
Positive Reviews
Thong's Jewellers is praised for its wonderful service, fantastic selection, and affordable repairs. Reviewers appreciate the store's ability to fix watches quickly, with some noting that they replaced batteries in under 5 minutes. The staff's kindness, helpfulness, and willingness to repair rather than charge for their time are also highlighted as positives.
Negative Reviews
On the other hand, one reviewer describes a negative experience where their watch was completely destroyed while being repaired. The staff allegedly tried to argue that the watch was dropped off in that condition, which the reviewer disputes. The incident appears to be an isolated case, and the majority of reviewers have had positive experiences with Thong's Jewellers.
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