Celebrate a special life. Let us show you how.
Our Story
At Greens Funeral Home & Services, we have been proudly serving the residents of Lower Trinity Bay South since 1987 with reverence and dignity. Our journey began with our founder, the late Vincent Green of Hant's Harbour, who operated Green's Funeral Services, providing funeral services to the people of the Lower Trinity Bay area. In 1987, he opened the doors to Greens Funeral Home, which was later taken over by his son Don in 1995. Since then, we have been committed to providing our families with the utmost of service, ensuring that each family's unique requests and traditions are respected and honoured.
Our Mission
Our mission is to provide a personalized and compassionate service to the families we serve, ensuring that they receive the highest level of care and attention during their time of need. We understand that each family is unique, and we strive to create a customized experience that reflects their loved one's life and legacy. Our team of licensed funeral directors and staff are dedicated to providing a warm and welcoming environment, where families can feel comfortable and supported throughout the funeral planning process.
Our Services
At Greens Funeral Home & Services, we offer a wide range of services to meet the unique needs of each family. Our services include:
- Funeral services, including traditional funeral services, cremation services, and memorial services
- Pre-planning and pre-arrangement services, allowing families to plan for the future with peace of mind
- Funeral planning, including assistance with obituaries, flowers, and other funeral arrangements
- Support and guidance throughout the grieving process
- A variety of memorialization options, including monuments, markers, and urns
Our Staff
Our team of licensed funeral directors and staff are caring and experienced professionals who understand the importance of personalized service. Our staff includes:
- Don Green, General Manager and licensed Funeral Director/Embalmer
- Tracey Thomas, Funeral Director/Embalmer
- And other dedicated staff members who are committed to providing exceptional service and care
Our Locations
We are proud to serve the community of Lower Trinity Bay South from our location in Winterton. Our funeral home is designed to provide a warm and welcoming environment, where families can feel comfortable and supported throughout the funeral planning process.
Our Commitment
At Greens Funeral Home & Services, we are committed to providing our families with the utmost of service, respect, and dignity. We understand the importance of honoring life's milestones, and we are dedicated to helping families create a lasting tribute to their loved ones. Whether you are planning for the future or need immediate assistance, we are here to support you every step of the way.
Title: Customer Feedback Summary
Introduction
The review by Patricia Schemenauer, who rated the service as 2 stars, is the subject of this summary. The customer has had a disappointing experience, mainly due to unmet expectations and unresolved issues.
Customer Issues
The primary concern of the customer is the lack of communication and responsiveness from the service provider. She has been waiting for almost three years for the engraving on her mother's plot, and it is still not done. The customer acknowledges the impact of COVID-19 but expresses frustration about the ongoing delay.
Customer Service Concerns
The customer has had difficulty reaching the service provider, as they do not answer the phone. This has led to unresolved issues and an overall negative experience for the customer.
Conclusion
The review highlights the need for improved communication and responsiveness from the service provider. It also emphasizes the importance of addressing customer concerns and resolving issues in a timely manner.
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