Business Details
Your Trusted Insurance Partner in Alberta
The James Insurance Group is a family-owned, third-generation insurance brokerage serving East Central Alberta with three locations. We prioritize exceptional customer service and deliver tailored insurance solutions to meet our clients' unique needs. With over 170 years of combined experience, our team of certified brokers works with multiple insurers to design comprehensive protection packages that align with clients' budgets. We are committed to building long-term relationships rooted in trust and transparency, ensuring our clients' assets and peace of mind are safeguarded.Our expertise spans home, auto, commercial, farm, and specialty insurance, alongside Alberta Registries and ATB Financial services. As active community members, we leverage our deep local knowledge to provide personalized advice and support. Our mission is to be trusted advisors, offering innovative risk management solutions while maintaining the highest standards of professionalism and client care.
Services
Home Insurance
Auto Insurance
Commercial Insurance
Farm Insurance
Event Insurance
Excess Travel Insurance
Alberta Registries Services
ATB Financial Services
Aviation Insurance
Classic Auto Insurance
Highlights and features
- We are a family-owned, third-generation business with deep roots in Alberta communities.
- Our team holds 170+ combined years of insurance expertise and professional certifications.
- We work with multiple insurers to provide unbiased, tailored coverage options.
- We prioritize client needs over sales, focusing on long-term trust and transparency.
- We offer localized expertise with three convenient locations across East Central Alberta.
Associations and certifications
- IBAA
Services
Home Insurance
We provide comprehensive home insurance solutions for various property types, including new builds, heritage homes, and rental properties. Our policies protect against common risks like fire, theft, and weather damage while offering customizable options for specialized needs. Clients benefit from personalized risk assessments and competitive pricing through our partnerships with multiple insurers.
Auto Insurance
Our auto insurance services cover personal, commercial, and recreational vehicles with options for collision, comprehensive, and liability coverage. We offer specialized programs for classic cars through Hagerty Insurance and provide guidance on optimizing deductibles and coverage limits to balance protection and affordability.
Commercial Insurance
We design tailored commercial insurance packages for Alberta businesses, protecting against property damage, liability claims, and operational disruptions. Our solutions adapt to specific industry needs while leveraging relationships with reliable carriers to ensure comprehensive risk management for growing enterprises.
Farm Insurance
Our farm insurance programs safeguard agricultural assets through customized policies covering equipment, livestock, and property damage. We work with specialized markets to address unique rural risks while maintaining competitive pricing and comprehensive coverage for Alberta's farming community.
Event Insurance
We offer liability coverage for weddings, corporate events, and private parties, including protection for cancellations and property damage. Policies can be customized to include gift coverage and additional expense reimbursement, providing peace of mind for special occasions.
People
H. L. (Bud) James
Insurance Broker
Third-generation broker with CAIB certification, specializing in personalized insurance solutions for Alberta residents and businesses.
Marcella Lazarick
Insurance Broker
Certified broker with expertise in Alberta Registries services and comprehensive insurance packages for local clients.
Heidi Pierce
Insurance Broker
Experienced broker offering tailored insurance solutions, focusing on residential and commercial risk management strategies.
Sheryl Culbert
Insurance Broker
B.Comm graduate with CAIB certification, providing expert insurance advice and client-focused protection plans.
Darren Ergezinger
Insurance Broker
MA holder specializing in complex insurance needs, delivering customized solutions through deep market knowledge.
Questions
What should I do if my home will be unoccupied during an extended vacation?
Ensure someone checks your property regularly to deter theft and maintain heating systems to avoid insurance claim issues.
Is my auto insurance valid in Mexico?
No, coverage applies only in Canada and the continental US. Arrange separate Mexican coverage before entry.
Do I need special permission for a vacant rental property?
Yes, notify us if your property remains vacant beyond 30 days for proper coverage adjustments.
How can I lower my home insurance costs?
Combine policies, install security systems, and increase deductibles while maintaining adequate coverage levels.
What does travel insurance typically cover?
Trip cancellation, medical emergencies, baggage protection, and travel delays up to policy limits.
Why choose an insurance broker over direct providers?
Brokers offer multiple carrier options, personalized advice, and advocacy during claims processes.
