At Precision Refrigeration, we're passionate about providing reliable, efficient, and comprehensive heating, air conditioning, and refrigeration solutions for businesses across Victoria and the surrounding areas. Established in 2008, we've built a reputation for excellence in the field, backed by our highly skilled team of technicians and our unwavering commitment to quality.
What Sets Us Apart
Our dedication to precise workmanship and customer satisfaction sets us apart. We prioritize:
- Quality: We use only high-quality materials and adhere to the highest industry standards in our installations, repairs, and maintenance services.
- Expertise: Our team boasts over 25 years of collective experience in the HVAC and refrigeration industry, ensuring you receive accurate diagnoses and effective solutions.
- Transparency: We explain the workings of your system and provide upfront pricing, ensuring you are well-informed and comfortable with the work.
- Communication: We prioritize clear and consistent communication throughout the process, keeping you updated on progress and addressing any questions you may have.
Our Services
We offer a comprehensive range of services, including:
Commercial Refrigeration
- Installation, maintenance, and repair of refrigerated display cases, walk-in freezers, and other refrigeration systems.
Heat Pumps
- Installation, maintenance, and repair of both ducted and ductless heat pumps for efficient heating and cooling.
Computer Control Systems
- Installation, repair, and programming of thermostats, control panels, and other system components for optimal performance.
Our Team
Our team of skilled technicians is made up of:
- Darcy: With over 20 years of experience, Darcy is a seasoned refrigeration expert, known for his ingenuity and ability to solve complex problems.
- Greg: Boasting 14 years of experience, Greg is a versatile technician skilled in sizing and installing both commercial and residential systems.
- Jake: As a dedicated apprentice, Jake demonstrates exceptional understanding of the trade and meticulous attention to detail.
Contact Us Today
Precision Refrigeration is committed to providing reliable and cost-effective solutions for your heating, air conditioning, and refrigeration needs. Contact us today to schedule a consultation and receive a free estimate.
Overall Experience
The reviewer had a positive experience with the company, praising their professionalism and commitment to customer satisfaction.
Installation and Service
The reviewer mentioned that the installation of their heat pump was handled skillfully by the team, and they were impressed with the prompt and helpful service provided by Darcy, who even assisted with paperwork and made a weekend service call to troubleshoot an issue with the thermostat.
Customer Satisfaction
The reviewer highlighted the company's focus on customer satisfaction, stating that they don't collect payment until the customer is completely satisfied.
Response to Negative Comment
The reviewer responded to a negative comment from another user, defending the company's reputation and encouraging others to look beyond a single negative review.
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