Pioneer Windows & Doors has been serving the Greater Toronto Area for over 15 years, specializing in high-quality windows, doors, and entrance systems. We are committed to providing our customers with exceptional products and services, ensuring their satisfaction from start to finish.
Window & Door Installation & Repair
- Comprehensive installation, repair, and maintenance services for all types of windows and doors.
- Expertise in vinyl, aluminum, fiberglass, and steel windows and doors.
- Free, no-obligation estimates.
Custom-made Solutions
- Custom-designed entry doors and garden doors, tailored to your unique needs and preferences.
- Specializing in high-performance, energy-efficient windows and doors that will save you money on your energy bills.
- Free consultations to ensure you find the perfect product for your home.
Expert Installation & Craftsmanship
- All our installations are carried out by skilled and experienced professionals.
- Attention to detail is meticulous, ensuring all work is completed to the highest standards.
- We take pride in leaving your home clean and tidy.
Commitment to Quality & Customer Satisfaction
- We use only the finest materials and components in our products and installation practices.
- We stand behind our work with an industry-leading lifetime warranty.
- Customer satisfaction is our top priority, and we are committed to providing exceptional service every step of the way.
More than just products
At Pioneer Windows & Doors, we believe in building relationships with our customers. We take the time to understand your needs and provide personalized recommendations. We are proud to be a local company, serving the Toronto community for over a decade. We are committed to supporting our community and providing our customers with the best possible experience.
Disappointing Experiences with Pioneer Windows and Doors
Reviews from various customers highlight serious issues with Pioneer Windows and Doors, including poor customer service, subpar work quality, and fraudulent practices.
Customer Service Issues
Several customers were treated rudely by customer service representatives, with one being accused of lying and another having their rescheduling request denied due to alleged inconvenience.
Work Quality Problems
Major issues were reported with the installation of windows and doors, including improperly caulked windows, debris left behind, and damage to existing features (such as alarm sensors). In one instance, an installer caused significant damage to a door and alarm system, resulting in additional costs and stress for the customer.
Fraudulent Practices
One customer had a fraudulent charge placed on their visa account without authorization, further highlighting the company's lack of accountability and integrity.
Unresolved Issues
Many of the customers who experienced these issues were left waiting for resolution, with one still waiting for three years to have their problem fixed.
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