Excellent Products, Excellent Services!
At Robert Benevento Roofing and Siding, we're dedicated to providing top-notch roofing and siding services to homeowners and businesses in Niagara Falls, ON, and surrounding areas. With over 25 years of experience, our team of expert professionals has earned a reputation for delivering exceptional results, outstanding customer service, and unparalleled value.
Our Story
Our journey began over two decades ago, with a simple goal: to provide high-quality roofing and siding solutions that exceed our customers' expectations. Today, we're proud to be one of the most trusted and respected companies in the Niagara Region, with a loyal customer base that continues to grow. We attribute our success to our commitment to excellence, our passion for what we do, and our unwavering focus on customer satisfaction.
Our Services
We offer a comprehensive range of roofing and siding services, designed to meet the unique needs of our customers. From roofing installations and repairs to siding replacements and renovations, we've got you covered. Our team is highly skilled and certified, with extensive experience in working with a variety of materials, including asphalt shingles, metal roofing, vinyl siding, and more. We also provide eavestrough cleaning and installation services, as well as window and door replacements.
What Sets Us Apart
So, what makes us different from other roofing and siding companies? For starters, our owner, Robert Benevento, personally visits every job site to ensure that our customers are completely satisfied with our work. We also offer a 10-year workmanship warranty, plus product warranties, to give our customers peace of mind. Additionally, we're proud to offer financing options through our partner, Ecohome Financing, making it easier for our customers to invest in their homes and businesses.
Our Commitment
At Robert Benevento Roofing and Siding, we're committed to building long-lasting relationships with our customers, based on trust, respect, and a shared commitment to excellence. We're dedicated to providing outstanding customer service, and we strive to exceed our customers' expectations with every project we undertake.
Company Performance
The company's professionalism and responsiveness were criticized by some customers, who reported being ghosted after requesting a quote or experiencing poor customer service.
Job Quality and Cleanup
On the other hand, many customers were satisfied with the quality of the roofing jobs, praising the company's attention to detail, cleanliness, and professionalism. The workers were commended for their carefulness around sensitive areas of the home and for leaving the job site clean.
Pricing and Value
Some customers felt that the company's prices were too high, with one customer reporting being overcharged for a relatively simple task. Others, however, were happy with the competitive pricing and value for money.
Customer Experience
The company's communication and customer service skills were a mixed bag, with some customers reporting positive experiences and others feeling ignored or mistreated.
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