Business Details
Your Trusted Partner for Community-Focused Financial Services
Libro Credit Union is a 100% Canadian-owned financial cooperative dedicated to strengthening financial well-being for individuals, businesses, and communities. Founded on principles of local reinvestment and personalized service, we prioritize people over profits through expert financial coaching, sustainable practices, and community-driven initiatives. Our cooperative structure ensures that profits are shared with members through dividends and reinvested into local projects addressing social and environmental challenges.With over 25 years of industry experience across our leadership team, we combine deep expertise in financial services with innovative approaches to banking, mortgages, and responsible investing. Our commitment to transparency, ethical governance, and customer-centric solutions has earned recognition as a B Corp Certified institution, reflecting our dedication to creating positive impact alongside financial returns.
Services
Personal Banking
Mortgages
Loans
Credit Cards
Investing
Business Solutions
RESPs
Insurance
Financial Coaching
Online Banking
Highlights and features
- We offer expert financial coaching tailored to individual goals
- Our cooperative structure returns $15.5 million annually to members
- Specialized mortgage solutions with profit-sharing benefits
- Commitment to sustainable banking and local community impact
- Award-winning leadership team with decades of financial services experience
Associations and certifications
- B Corp Certified
What people say
Expert financial coaching
Community impact initiatives
Profit-sharing returns
Personalized service
Sustainable practices
Services
Personal Banking
Tailored chequing and savings accounts designed to match individual lifestyles. Our solutions adapt to changing needs with personalized financial advice from expert coaches. Services include daily transactions, bill payments, and integrated digital banking tools.
Mortgages
Competitive mortgage rates with profit-sharing benefits for homeowners. Expert guidance through every stage from pre-approval to closing. Offers include 5-year high-ratio mortgages at 4.14% and renovation financing options.
Investing
Responsible investment options aligned with environmental, social, and governance (ESG) principles. Services range from TFSA and RRSP accounts to guided portfolios and DIY online investing platforms through Qtrade.
Loans
Flexible personal loans and lines of credit for major purchases, debt consolidation, or emergency funds. Terms include 6-7 year vehicle loans and student lines of credit with interest-only payments during studies.
Credit Cards
Rewards credit cards with cashback, points, and low-interest options. Features include 0% balance transfer offers for 12 months and exclusive benefits for Visa Infinite cardholders.
People
Shawn Good
President & Chief Executive Officer
25+ years credit union leadership experience. Former CEO roles at SaskCentral and Prospera Credit Union. Holds Executive MBA from Queen's School of Business and ICD.D designation. Advocates for cooperative banking values.
Janet Johnson
Chief Financial Officer
CPA with expertise in financial risk management. Former EY professional with international experience. Holds Advanced Executive Certificate from Queen's University. Oversees financial sustainability and asset protection for members.
Diane Dou
Chief Operating Officer
Award-winning COO with HSBC and credit union experience. MBA holder with ICD.D designation. Technology background as Microsoft Certified Engineer. Recognized for women-led workplace excellence.
Brian Aalbers
Chief People & Governance Officer
20+ years credit union leadership. Focus on organizational culture and community engagement. Holds Ivey Executive Leadership certification. Former national young leader award recipient.
Michael Smit
Chief Experience & Transformation Officer
Innovation expert with MIT executive education. Leads digital transformation and brand strategy. Former branch lending leader with understanding of member needs. Certified Lean Greenbelt champion.
Questions
What makes Libro different from traditional banks?
As a credit union, we prioritize member needs over profits, return earnings to members through dividends, and reinvest in local communities.
How do I access my mortgage pre-approval?
Contact our mortgage specialists through online banking or book an in-person appointment to discuss your financial situation and goals.
What investment options focus on sustainability?
Our responsible investing options through Aviso Wealth incorporate environmental, social, and governance (ESG) factors in all new mutual fund accounts.
Can I manage accounts through mobile banking?
Yes, our mobile app provides full access to account management, payments, and financial tools with secure 24/7 availability.
How does profit sharing work for members?
We distribute annual profits through investment share dividends and profit shares, directly benefiting member-owners' financial well-being.
What loan options support eco-friendly purchases?
We offer specialized financing for electric vehicles and cargo bikes through partnerships with local businesses like London Bicycle Café.
Videos