At Silver Star Tree Service, we take pride in being industry leaders in providing professional, residential, and commercial tree service solutions to the Interior of British Columbia, including Vernon, Kelowna, Lake Country, and North Okanagan. With over 30 years of experience in the arbor care industry, our team of knowledgeable and well-trained staff is dedicated to providing our clients with the highest quality services that cater to their unique needs.
Our mission is to provide environmentally sound practices in all we do, ensuring that our clients' properties are safe, healthy, and well-maintained. We believe that having safe and healthy trees on your property not only increases its value but also provides a beautiful landscape and peace of mind.
Our Services
We offer a wide range of tree services, including tree trimming, pruning, removal, chipping, stump grinding, and crane work. Our residential tree services are designed to secure and beautify your property, providing an environmentally sound approach to all we do. We also offer emergency services, so you can feel secure knowing we've got you covered 24/7.
Our commercial tree services are designed to help you maintain and improve the appearance of your property, while also ensuring the safety of your customers and employees. We understand that having well-maintained trees on your commercial property can increase its value and attract more customers.
Our Expertise
Our team, led by owner Jim Point, has vast knowledge and experience in the tree care industry. Jim has instructed at the Electrical Industry Training Institute in Surrey and has worked for a Vancouver-based tree service company. He is an active member of the North Okanagan Lacrosse community, coaching several teams. With his expertise in roping and rigging, Jim delivers an expertise second to none, making him one of the top arborists in British Columbia.
Why Choose Us
At Silver Star Tree Service, we believe in providing our clients with the most current information available, so they can make informed decisions about their trees. We are committed to providing environmentally sound practices, ensuring that our clients' properties are safe, healthy, and well-maintained. Our team is dedicated to providing exceptional customer service, ensuring that our clients are satisfied with our services.
Summary of Reviews
Reviews with Disappointment
Several reviewers had a poor experience with Silver Star Tree Service. Sean Devlin hired the company based on their reviews but were left unhappy with the outcome, stating that the company didn't do what they had asked for and charged a high price ($250 per branch). This deviation from expectations and high cost led Sean to recommend other companies instead.
Reviews with Satisfaction
On the other hand, several reviewers had a positive experience with Silver Star Tree Service. Brenda Johnson praised the company's work on her yellowwood tree, saying they did an amazing job reducing its height while maintaining its shape. Catherine Gardner appreciated the professionalism, responsiveness, and knowledge of the arborists, who also took the time to educate her on long-term tree maintenance. Natalya Gileff was impressed with the quality of stump grinding work and the competitive price. Patrick Vance commended Jim's prompt, affordable service and skills in clearing power lines. Finally, Patrick Davies has known Jim Point for 15 years and vouches for his exceptional professionalism, knowledge, and skill as an arborist.
Conclusion
Despite some negative experiences, the overall trend of reviews suggests that Silver Star Tree Service is a reputable company with skilled and knowledgeable arborists. However, it's essential to be diligent in communicating your needs and expectations to avoid missteps.
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