Business Details
14 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Vancouver & Richmond
Impetus Plumbing & Heating has established itself as a trusted provider of comprehensive plumbing and heating solutions in Metro Vancouver. Our team of licensed professionals brings decades of combined experience to every project, prioritizing prompt service, technical expertise, and customer education. We specialize in residential and commercial plumbing systems, emergency repairs, tankless water heater installations, and HVAC services. Our commitment to punctuality is demonstrated through guaranteed 1-hour arrival windows and a 15% discount if we're late. We utilize modern technology for transparent communication, digital quotes, and secure payments through our client hub.With a 110% satisfaction guarantee, we stand behind all our work and will return at no cost until you're completely satisfied. Our technicians are certified by industry-leading organizations and maintain active memberships in the Navien Service Specialists network and FortisBC Trade Ally Program. Serving Vancouver, Richmond, Burnaby, Delta, and surrounding areas, we combine technical excellence with exceptional customer service to deliver lasting solutions for every client.
Services
Plumbing Repair
Emergency Services
Tankless Water Heaters
Commercial Plumbing
Drain Cleaning
HVAC Maintenance
Water Main Replacement
Gas Line Services
Boiler Services
Sewer Line Repair
Details
- Year established: 2012
Highlights and features
- 24/7 emergency plumbing service with rapid response times
- 110% satisfaction guarantee on all completed work
- Certified technicians with industry-leading training
- Transparent pricing with digital quotes and secure payments
- Award-winning service voted Richmond's top plumbing company
Associations and certifications
- Navien Service Specialists
- FortisBC Trade Ally Network
- Technical Safety BC (LGA0204930)
What people say
Trustworthy crew
Quick response
Professional technicians
Modern solutions
110% satisfaction
Services
Emergency Plumbing
Our certified technicians provide immediate response for urgent plumbing issues including burst pipes, water heater failures, and severe leaks. With 24/7 availability and rapid response times, we minimize property damage and restore functionality. Our emergency service includes diagnostic assessments, temporary fixes, and permanent repairs using premium materials.
Tankless Water Heaters
Specializing in Navien and Rinnai models, we offer complete tankless water heater solutions. Our services include energy-efficient installations, precision repairs, and preventive maintenance. These systems provide endless hot water while reducing energy consumption by up to 30% compared to traditional tanks.
Commercial Plumbing
We service commercial properties with comprehensive plumbing maintenance and emergency repairs. Our team handles complex systems in offices, restaurants, and industrial facilities. Services include fixture installation, sewer line maintenance, and gas line services while minimizing business disruption.
Drain Cleaning
Our advanced hydro jetting technology clears stubborn blockages and removes pipe buildup. We service residential and commercial drainage systems, including main sewer lines and specialty drains. Regular maintenance prevents backups and extends system lifespan through thorough cleaning and inspection.
Water Main Replacement
We replace damaged water mains using trenchless technology to minimize landscape disruption. Our process includes video inspection, precise excavation, and installation of durable piping materials. This service improves water pressure, prevents leaks, and ensures clean water supply for residential and commercial properties.
People
Darryl Wong
Senior Technician
Certified heating specialist with 15+ years experience in boiler maintenance and furnace repairs. Expert in Viessmann systems and high-efficiency heating solutions.
Jason
Service Coordinator
Experienced customer service lead managing appointment scheduling and digital communication systems. Implements technology solutions for client convenience.
Joshua
Master Plumber
Licensed plumber specializing in complex installations and emergency repairs. Recognized for problem-solving skills in tight access situations.
Alvin
Certified Technician
Backflow testing specialist with expertise in irrigation system maintenance and code-compliant inspections.
Lawson
Heating Technician
HVAC expert focusing on furnace diagnostics and energy-efficient heating system upgrades. Prioritizes customer education during service calls.
Questions
What areas do you service?
We serve Vancouver, Richmond, Burnaby, Delta, Coquitlam, West Vancouver, and North Vancouver.
Are you available for emergencies?
Yes, we provide 24/7 emergency plumbing and heating services with rapid response times.
What payment methods do you accept?
We accept credit cards, digital payments, and bank transfers through our secure client hub.
Do you offer warranties?
All work comes with our 110% satisfaction guarantee and manufacturer warranties on parts.
Are your technicians certified?
Yes, our team holds certifications from Technical Safety BC and industry training programs.
How can I book a service?
Book online through our website or call us directly at (604) 719-2136 for immediate assistance.
