Transform Your Backyard into a Relaxing Oasis - Shop Now!
At Decked Out Home & Patio, we're passionate about helping you create the ultimate outdoor living space that reflects your personal style and enhances your lifestyle. As a locally owned and operated business in Prince George, BC, we take pride in offering a wide range of high-quality products and expert services to help you achieve your backyard dreams.
Our Story
Our journey began with a simple goal: to provide our customers with the best selection of outdoor living products and exceptional service. Today, we're proud to be one of the leading retailers of hot tubs, patio furniture, outdoor kitchens, fireplaces, and more in Prince George. Our team of experts is dedicated to helping you find the perfect products to enhance your outdoor space, whether you're looking to create a relaxing oasis or an entertainment hub.
Our Services
At Decked Out Home & Patio, we offer a comprehensive range of services to help you achieve your outdoor living goals. Our expert team can assist you with:
- Hot tub and spa sales and installation
- Patio furniture selection and design
- Outdoor kitchen planning and installation
- Fireplace installation and maintenance
- Patio cover and shade solution design and installation
- BBQ and outdoor cooking solutions
- Game table and billiard sales and installation
- Gazebos and outdoor structure sales and installation
Our Products
We're proud to offer a vast selection of high-quality products from leading manufacturers, including Coast Spas, Hot Spring, Infinity Edge, Napoleon Grills, Weber Barbecues, Traeger Pellet Grills, and many more. Our product range includes:
- Hot tubs and swim spas
- Patio furniture, including wrought iron and Ratana collections
- Outdoor BBQs and outdoor kitchens
- Fireplaces and heaters, including direct vent and electric options
- Patio covers and shade solutions, including aluminum patio covers and Rolltec awnings
- Gazebos and outdoor structures
- Game tables and billiards
Plan Your Home Stay-Cation
At Decked Out Home & Patio, we believe that your home should be your happy place. That's why we're committed to helping you create a backyard oasis that's perfect for relaxation, entertainment, and making memories with loved ones. Whether you're looking to upgrade your outdoor living space or start from scratch, we're here to help you every step of the way.
Customer Satisfaction
Decked Out Home and Patio has received a significant amount of positive feedback from their customers, who appreciate the company's dedication to providing excellent service, knowledge, and customer support. Customers have praised the company for their fast and easy process of purchasing and setting up hot tubs, as well as their ability to make customers feel listened to and not pressured into making a purchase.
Sales and Installation Process
The sales and installation process at Decked Out has been described as efficient and stress-free, with customers appreciating the helpful and knowledgeable staff. The company's ability to listen to customers' needs and provide them with the perfect hot tub has been a major factor in their positive feedback.
Staff Knowledge and Expertise
The staff at Decked Out have been consistently praised for their knowledge and expertise in the field of hot tubs and BBQs. Customers appreciate the staff's ability to provide them with detailed information about the products and how to properly maintain and enjoy them.
Customer Support
Decked Out's customer support has been described as outstanding, with customers appreciating the staff's dedication to helping them with any issues or concerns they may have. The company's follow-up service has also been praised, as they ensure that customers are satisfied with their purchase and are able to get the most out of their new hot tub.
Product Quality
The quality of the hot tubs and BBQs sold by Decked Out has been praised by customers, who appreciate the durability and performance of the products. The company's selection of products has also been commended, as customers can find a wide variety of options to suit their needs and preferences.
Negatives
One customer noted that the communication with the company was not as good once the purchase was made, and they had issues with the chemicals for the hot tub. However, the customer mentioned that the situation improved over time.
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