About Us
Trueline Moulding and Rise & Run unite to deliver premium interior stairs, railings, mouldings, and complementary products and services to builders, developers, designers, and homeowners across the Okanagan Valley. With over two decades of experience, our dedication to exceptional customer service and unwavering quality has made us the trusted partner for countless projects.
Our Vision
We believe in crafting elegant and visually captivating interior spaces that elevate the living and working environments of our clients. Our skilled professionals work collaboratively to translate your vision into reality, creating architectural masterpieces that reflect your unique style and aspirations.
Stairs
From classic plywood stairs to stunningly crafted curved designs, we offer a diverse range of stair options to match your project's requirements. Our experienced craftsmen can custom-fabricate stairs to your exact specifications, ensuring a seamless and stunning result.
Railings
Whether you desire a minimalist contemporary handrail or a intricate handcrafted masterpiece, our skilled carpenters can create the perfect railing system for your home. Choose from a variety of materials and designs to achieve the desired aesthetic and functionality.
Mouldings
Enhance the beauty and functionality of your home with our comprehensive selection of interior mouldings. From classic casing and baseboard to elegant crown molding and beyond, we offer a diverse range of profiles to suit your architectural style and personal preferences.
Posts & Spindles
The foundation of every great rail is the post and spindle combination. We offer a wide variety of sizes and designs to complement any railing system. Our skilled craftsmen can also create custom-designed posts and spindles to match your specific vision.
Custom Millwork
Bring your unique design ideas to life with our custom millwork services. Our talented designers and craftsmen can translate your vision into stunning architectural features for any space.
Renovations & Installations
From new construction to complete renovations, Trueline Moulding offers comprehensive installation services for all our products. Our experienced team will handle every aspect of the process, ensuring a seamless and stress-free experience.
Overall Experience
The reviews demonstrate a high level of satisfaction with Trueline Moulding's products and services. Most reviewers praise the company's good prices, helpful staff, and excellent quality of products. Many reviewers also mention the ease of dealing with the company's staff, citing their helpfulness and professionalism.
Quality of Products
The majority of reviewers compliment Trueline Moulding's products, describing them as excellent, good quality, and well-designed. Lesley Wilson Design By Lesley notes the company's creativity in designing staircases, while Mike Webb praises the quality of railing installers. The reviewers also appreciate the variety of options available, including stairs, railings, moldings, and more.
Customer Service
Customer service is a key area where Trueline Moulding excels. Reviewers rave about the company's helpful staff, including Chey, Les, John, and Colin. Many reviewers mention that the staff is easy to deal with, provides great advice, and is responsive to their needs.
Cons
However, one reviewer, Thomas Hardy, had a less-than-ideal experience. He felt that the company was late with the pickup and had to wait for the material to be cut, which should have been done beforehand.
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