Design, Install, and Enjoy - Your Way
Earthworks Landscape Supply is a one-stop shop for all your landscaping and gardening needs in Chatham, Ontario. We take pride in offering a wide array of quality products and outstanding customer service to help you create and maintain your dream outdoor space.
1. Product Supply
At Earthworks, we stock a comprehensive selection of top-notch landscaping materials to fulfill all your needs. This includes:
- Natural stone and aggregates
- Mulch and soil amendments
- Plants, shrubs, and trees
- Garden supplies and equipment
- Pond supplies and water features
2. Landscape Design & Installation
Our team of experienced professionals offers professional landscape design and installation services. We can help you:
- Create a detailed landscape plan tailored to your vision and needs
- Choose the right materials and plants for your project
- Install patios, walkways, retaining walls, and more
- Manage all aspects of the project from start to finish
3. DIY Options
If you prefer to handle the installation yourself, we offer an extensive selection of products for DIY enthusiasts. We can provide guidance and recommendations to ensure you achieve the best results.
4. Design & Installation Services
For those who want a more hands-off approach, we partner with Elements Design Group to offer comprehensive design and installation services. Their team of talented designers and installers will work with you to create and build your dream outdoor space, ensuring every detail is perfect.
Our Commitment
At Earthworks Landscape Supply, we are passionate about helping our customers create beautiful and functional outdoor spaces. We are dedicated to providing exceptional customer service, competitive prices, and a wide range of high-quality products to meet your unique needs.
Overview of Customer Experiences
Positive Experiences
A significant number of customers have reported positive experiences with Earthworks, praising the staff for being helpful, supportive, knowledgeable, and friendly. Many customers have expressed satisfaction with the quality of work, citing the company's attention to detail, professionalism, and respectful attitude. Some customers have also highlighted the efficient and timely completion of projects.
Negative Experiences
On the other hand, some customers have reported negative experiences with Earthworks, citing issues with customer service, including unreturned phone calls, lateness, and a lack of follow-through on commitments. A few customers have also expressed frustration with the company's handling of orders and delivery.
Specific Issues
Some specific issues that were mentioned by customers include:
- Order and Delivery Issues: Delays and miscommunication regarding orders, including patio stones and other materials.
- Customer Service: Unreturned phone calls, unfulfilled promises, and a lack of follow-through on commitments.
- Product Quality: Shortages of materials, such as stones, and failure to complete work as promised.
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