Business Details
10 Years
experience
E-Commerce Excellence for Premium Brands
At pb+j, we serve as your Fractional DTC department, dedicated to transforming premium CPG and Lifestyle brands through innovative e-commerce strategies. With over seven years of experience and 450+ successful projects, we specialize in challenging conventional thinking to create radical connections with discerning consumers. Our team of obsessive digital thinkers combines strategic clarity, creative excellence, and technical expertise to deliver measurable results, including increased customer lifetime value and revenue growth. We offer a Satisfaction Guarantee and a comprehensive eComm Domination Roadmap, ensuring our clients receive tailored solutions that align with their business goals.Backed by our own experience launching and scaling a D2C sock subscription company, we bring real-world insights to every partnership. Our 360 Partnerships provide full-circle support across acquisition, retention, SEO, and more, while our laser-focused feedback processes ensure precision in every project. From strategic planning to execution, we empower brands to redefine their online presence and achieve sustainable growth in a competitive digital landscape.
Services
E-commerce Strategy
Website Design
Conversion Optimization
Digital Brand Strategy
User Experience Design
Creative Direction
Website Development
Mobile-First Builds
Performance Optimization
Accessibility Compliance
Details
- Year established: 2016
Highlights and features
- We offer a Satisfaction Guarantee for all projects
- We launched and operated our own D2C brand for hands-on expertise
- We provide a comprehensive eComm Domination Roadmap
- We inject real persona-matched testers for accurate feedback
- Our 360 Partnerships deliver full-circle acquisition and retention support
What people say
Increased revenue by 400%
Conversion improvements up to 420%
Professional and collaborative approach
Delivered results exceeding expectations
Creative expertise and innovation
Services
E-commerce Strategy
We develop data-driven e-commerce strategies that align business goals with online execution. Our approach combines market analysis, customer insights, and competitive research to create actionable roadmaps for growth. By identifying hidden opportunities and addressing performance gaps, we help brands maximize their digital potential and achieve sustainable revenue increases.
Website Design
Our website design services create visually compelling and functionally superior digital experiences. We focus on human-centered design principles to develop websites that reflect brand identity while optimizing user engagement. From visual guidelines to interactive elements, our designs ensure consistency across channels and deliver measurable improvements in customer acquisition and retention.
Conversion Optimization
Through systematic conversion rate optimization, we enhance website performance to maximize ROI. Our process includes user testing, data analysis, and iterative improvements to eliminate friction points. By focusing on measurable outcomes like increased sales and reduced cart abandonment, we help businesses achieve significant revenue growth without increasing traffic.
Technology Integration
We specialize in creating robust e-commerce technology ecosystems through seamless integrations. Our development team implements mobile-first builds, automation solutions, and performance optimizations to ensure technical excellence. By prioritizing accessibility compliance and future-ready architecture, we deliver stable, scalable platforms that support long-term business growth.
Creative Direction
Our creative direction services focus on developing distinctive brand identities that resonate with target audiences. We combine strategic messaging with visual storytelling to create memorable brand experiences. Through consistent voice and tone development, we help businesses establish emotional connections with customers while maintaining authenticity and market relevance.
Questions
What specific e-commerce services do you offer?
We provide three core services: Pinpoint strategy development, Create website design and development, and Accelerate performance optimization. Each service includes strategic planning, creative execution, and technical implementation tailored to specific business needs.
How do you ensure project success?
We use our proprietary ROI Cookbook methodology combined with real persona-matched testing. Our process includes comprehensive planning, iterative development, and continuous performance measurement to guarantee results that align with business objectives.
What industries do you specialize in?
We focus on premium CPG and lifestyle brands operating on Shopify. Our expertise spans various product categories including food, apparel, home goods, and specialty consumer products seeking to enhance their direct-to-consumer channels.
How long do typical projects last?
Project timelines vary by service: Pinpoint engagements typically last one month, Create projects take 2-4 months, and Accelerate optimizations run for minimum three-month engagements with ongoing support options available.
What makes you different from other agencies?
We combine hands-on D2C experience from operating our own sock subscription business with data-driven methodology. Our satisfaction guarantee, 360 partnerships, and focus on measurable outcomes create unique value for clients.
