Transform Your Outdoor Space
Our Story
At Unilock, we believe that every homeowner deserves an outdoor space that's not only beautiful but also functional and long-lasting. For over 50 years, we've been dedicated to providing top-quality products and expert advice to help our customers create their dream outdoor spaces. Our team of passionate professionals is committed to helping homeowners, architects, engineers, and contractors bring their vision to life.
Our Services
We offer a wide range of services designed to guide you through every step of your outdoor project. From choosing the right products to planning and designing your space, our experts will work closely with you to ensure that your project is completed to perfection. Our services include:
- Free estimates and project planning guides to help you get started
- Access to our extensive catalog of products, including pavers, slabs, walls, fire features, and more
- Expert advice from our team of professionals, including design consultations and DIY guides
- A network of Unilock Authorized Contractors who can bring your vision to life
- A lifetime guarantee on our products, giving you peace of mind for years to come
Why Choose Unilock?
At Unilock, we're committed to providing our customers with the highest level of service and support. Our team of experts is dedicated to helping you every step of the way, from planning and designing your space to choosing the right products and finding the perfect contractor. With our lifetime guarantee and extensive warranty program, you can trust that your investment will last for years to come.
Our Products
Our extensive catalog of products is designed to provide you with endless possibilities for creating your dream outdoor space. From pavers and slabs to walls and fire features, our products are built to last and designed to inspire. Some of our popular products include:
- Pavers and slabs, perfect for driveways, pool decks, and outdoor living spaces
- Permeable pavers, ideal for environmentally friendly projects
- Driveway pavers, designed to withstand heavy traffic and harsh weather conditions
- Natural stone slabs, adding a touch of elegance to any outdoor space
- Porcelain tiles, perfect for creating a unique and stylish look
Overall Experience
The reviewers had a mix of positive and negative experiences with Unilock. Some praised the company's products, customer service, and staff, while others expressed frustration with the company's policies, quality control, and communication.
Positive Aspects
Staff and Customer Service
Many reviewers praised the staff, particularly Jackie in rental, for being courteous, helpful, and knowledgeable. Some mentioned that the staff went above and beyond to assist them, such as the boss helping find discontinued blocks.
Product Quality and Display
Reviewers were impressed with the quality of Unilock's products, particularly the stone, brick, and landscape setup. The showroom was described as one of the nicest places to explore, with an impressive display of products.
Efficient Operations
Some reviewers appreciated the efficient and fast service at the yard, including the unloading process and the helpful yard staff.
Negative Aspects
Quality Control and Communication
Some reviewers expressed frustration with Unilock's quality control, citing issues with color matching and product defects. Communication was also a issue, with some reviewers feeling that the company was unhelpful and unresponsive to their concerns.
Pricing and Sales
Some reviewers felt that Unilock's products were overpriced, and the sale promotions were misleading. One reviewer had a negative experience with the Spring Sale, citing that the products were actually factory defects.
Chaos and Low Morale
A few reviewers mentioned that the yard was chaotic, and the staff morale was low, leading to a negative work environment.
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