Our Story
At Payne Transportation Ltd., we believe that our story is more than just a series of events - it's a testament to our dedication to excellence and our commitment to providing top-notch transportation services. Since our humble beginnings in 2000, we have grown to become a leading full-load common carrier operating in all 10 provinces, 2 territories, and 48 states plus Alaska. Our journey has been marked by a passion for innovation, a drive for excellence, and a relentless pursuit of customer satisfaction.
Our Mission
Our mission is simple yet profound: to provide safe, efficient, and reliable transportation services that exceed our customers' expectations. We strive to build long-term relationships with our clients, founded on trust, mutual respect, and a deep understanding of their unique needs. Our team of highly experienced and knowledgeable professionals is dedicated to ensuring that every shipment, regardless of its size or complexity, is handled with care and attention to detail.
Our Services
At Payne Transportation Ltd., we offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our Open Deck Division specializes in hauling oversized and heavy cargo, while our Dry Van Logistics Division provides customizable solutions for general freight. Our Wire and Cable Service offers specialized transportation solutions for the wire and cable industry. Additionally, we provide customs bonded clearing services, ensuring a seamless and efficient door-to-door transportation experience.
Our Fleet
Our modern and well-maintained fleet is comprised of state-of-the-art equipment, including step deck, flatbed, and roll-tite trailers. We are proud to offer revenue or mileage opportunities to our owner-operator partners, providing them with the flexibility and support they need to succeed. Our Deck and Step Deck Fleet is expanding, and we are always on the lookout for experienced owner operators with tri-axle step decks and Removable Gooseneck Trailers to join our team.
Our Commitment to Safety
At Payne Transportation Ltd., safety is paramount. We are committed to ensuring that our drivers, equipment, and facilities meet the highest standards of safety and regulatory compliance. Our team is dedicated to providing ongoing training and support to our drivers, and we are proud to have been recognized as a Top Fleet Employer of Distinction. Our commitment to safety is reflected in our certifications, including SmartWay, RPM Certified, and many more.
Our People
Our people are the heart and soul of our organization. We believe in fostering a culture of excellence, where every team member is empowered to excel and make a difference. Our team is comprised of highly experienced and knowledgeable professionals, dedicated to providing superior service in all aspects of our customers' transportation needs. We are proud to have a team that is passionate about what they do, and we are committed to supporting their ongoing growth and development.
Our Future
As we look to the future, we are excited about the opportunities that lie ahead. We are committed to continuing to innovate, to improve, and to expand our services to meet the evolving needs of our clients. We are dedicated to remaining at the forefront of the transportation industry, and we look forward to many more years of providing exceptional service to our customers.
Poor Industry Practices
The companies in the logistics industry are often viewed favorably by customers, but one company, according to several reviewers, stands out for its questionable practices. The company, Dispatch Orbit, has been accused of being overly aggressive in their billing and has been known to threaten customers.
Lack of Transparency and Professionalism
One reviewer, Clayton Andrews, expressed his disappointment with the company's professionalism, stating that their driver was reckless and almost hit a pedestrian. This lack of professionalism is not limited to just the driver, as another reviewer, Kamal Sharma, claimed to have experienced rude behavior from the company representatives towards other drivers.
Potential Red Flags
The company's president, Tom Payne, has been accused of being overly aggressive and threatening. According to one reviewer, Payne attempted to intimidate a customer into settling a dispute over a minor scratch on a vehicle. This kind of behavior suggests that the company may not be interested in finding a mutually beneficial solution to disputes, but rather in extracting as much money as possible from customers.
Positive Exception
However, it's worth noting that not all experiences with the company have been negative. One reviewer, Colin, had a positive experience with the company, stating that they provided great service and kept him informed throughout the process.
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