Our Story
As a proud Canadian glass company since 1980, Capilano Glass has established itself as a leader in the commercial glazing industry. With nearly a half century of experience, we have had the privilege of working on a wide range of projects, from sash and screen repairs to 20-story curtain wall systems. Our commitment to delivering exceptional experiences for our clients has earned us a reputation for quality and on-time delivery.
Our Services
At Capilano Glass, we understand that every project is unique and requires a tailored approach. That's why we offer a comprehensive range of services to cater to our clients' diverse needs. From glass and architectural aluminum to glazing and fabrication, our experienced staff of industry professionals is equipped to handle every aspect of your project. We take pride in our ability to complete custom, one-of-a-kind projects on time and to the highest standards of quality.
What Sets Us Apart
We believe that successful projects are built on the foundation of strong partnerships. That's why we focus on fostering meaningful relationships with our clients, stakeholders, and communities. Our team-oriented approach ensures that every project is a collaborative effort, driven by a shared vision and a commitment to excellence. We're proud to be recognized for our safety record, our commitment to sustainability, and our forward-thinking approach to technology and innovation.
Our Core Values
At Capilano Glass, we're guided by a set of core values that shape our approach to business and our relationships with our clients and stakeholders. These values include:
- Safety: We prioritize the safety and well-being of our employees, clients, and communities.
- Integrity: We conduct ourselves with honesty, transparency, and accountability in all our interactions.
- Relationships: We foster strong, meaningful partnerships built on trust, respect, and collaboration.
- Reliability: We're committed to delivering high-quality results that meet our clients' needs and expectations.
- Equality: We believe in equality and diversity, and we strive to create an inclusive and welcoming environment for all.
- Leadership: We lead by example, embracing innovation, integrity, and a commitment to excellence.
Our Team
Our team is the backbone of our organization, and we're proud to have a talented and dedicated group of professionals who share our vision and values. From our partners, Thomas Stasiw and Steven Moore, to our skilled technicians and support staff, every member of our team is committed to delivering exceptional results and exceptional service.
First Impressions
The reviews for Capilano Glass Company are overwhelmingly positive, with all five reviewers giving the company a perfect 5-star rating. The reviewers praise the level of service provided by the company, specifically highlighting the expertise and professionalism of the staff.
Service and Response Time
Several reviewers comment on the prompt and efficient service provided by Capilano Glass. One reviewer mentions that they were able to replace a broken door glass within 2 hours of calling, while another reviewer notes that they were able to cut and install a custom piece of tempered glass for an off-road vehicle in no time. These quick turnaround times demonstrate the company's ability to respond quickly to their customers' needs.
Customer Service
Reviewers praise the excellent customer service provided by Capilano Glass. One reviewer specifically mentions the staff member Brian, who was able to measure and create a template for a custom glass piece. The reviewers also appreciate the company's willingness to go the extra mile to ensure customer satisfaction.
Other Observations
One reviewer notes that the company is their go-to for all their glass needs, indicating a high level of satisfaction and loyalty to the company. Another reviewer appreciates the honesty and professionalism of the company's commercial services.
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