With Great Care Comes Peace of Mind

The Wellness Spa is a serene oasis conveniently located in the lobby of the Best Western Plus Kelowna Hotel & Suites on Harvey Avenue in Kelowna. Our spa is dedicated to providing a tranquil atmosphere where our clients can relax, unwind, and rejuvenate their minds, bodies, and spirits. Our highly skilled and licensed therapists are committed to delivering exceptional services that exceed our clients' expectations.

Our Services

At The Wellness Spa, we offer a wide range of services designed to cater to the unique needs and preferences of our clients. From relaxing massages to rejuvenating facials, and from pampering pedicures to enhancing eyelash extensions, we have something for everyone. Our services include:

Massage Treatments: We offer several different types of massage treatments, including relaxing Swedish massage, deep tissue massage, and hot stone massage. Our skilled therapists will work with you to create a customized massage experience that suits your specific needs and preferences.
Facials and Skincare: Our facial and skincare services are designed to revitalize and nourish your skin. From classic European facials to advanced HydraPeeling facials, we use only the finest products and the latest techniques to leave your skin looking radiant and healthy.
Full Body Spa Treatments: Indulge in one of our luxurious full-body spa treatments, including our signature Pure Bliss Package, which includes a relaxation massage, a facial, and a marine body wrap, followed by a light lunch and a deluxe pedicure.
Manicures and Pedicures: Treat your hands and feet to a pampering session at our spa. Our skilled technicians will work with you to create a customized nail care experience that leaves you feeling relaxed and refreshed.
Waxing and Tinting: Our waxing and tinting services are designed to help you achieve smooth, silky skin and beautifully shaped brows.
Eyelash Extensions: Our skilled technicians use only the highest-quality products and the latest techniques to create stunning eyelash extensions that enhance your natural beauty.

Special Offers and Gift Certificates

At The Wellness Spa, we believe that everyone deserves to relax and unwind. That's why we offer a range of special offers and gift certificates that make it easy to treat yourself or a loved one to a little R&R. From limited-time specials to loyalty rewards, we have something for everyone.

Spa Etiquette

We understand that visiting a spa can be a new and unfamiliar experience for some of our clients. That's why we've established a set of guidelines to help ensure that your visit to our spa is relaxing, enjoyable, and respectful of our therapists and other clients.

Update Share

Positive: Most customers had positive experiences, appreciating the friendly staff, comfortable ambiance, and great services provided.

Negative: However, some customers encountered issues with professionalism, poor service quality, and false advertising.

Overview

The Wellness Spa has mixed reviews, with most customers having positive experiences, but a few encountering issues with professionalism and service quality.

Positive Experiences

Friendly and professional staff, especially Ashley, who provided great tips for at-home care.
Lovely ambiance and comfortable massage chairs.
Great aesthetics appointments and products.
Ashley did an amazing job with a mani/pedi, leaving customers' nails and skin feeling smooth.
Overall relaxing and calming experience for many customers.

Negative Experiences

Lack of professionalism and poor service quality.
Uncomfortable massage experience with inadequate pressure and perfumed products despite allergies.
Bad experience with a facial and issues with eyelash extensions.
Unhygienic environment and dirty facilities.
False advertising on the website, including incorrect information about services and facilities.

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