At Epic Pharmacy, we pride ourselves on delivering an exceptional pharmacy experience unlike any other. Our unique atmosphere and genuine interest in your health set us apart from the rest. As a Pharmasave partner, we are committed to providing professional health services and products that cater to all your wellness needs.
Our Services
We offer a wide range of services to support your health journey. From minor ailments to travel health, contraception, and public/private immunizations, our team of experts is dedicated to providing you with personalized care. We also offer medication reviews, smoking cessation, medication alignment, and compression stocking measurements, among many other services. Our knowledgeable team is always ready to guide you through our comprehensive services.
Our Products
Our retail space is designed to provide you with a unique shopping experience. We offer a variety of products, including over-the-counter medications, natural health products, self-care items, aromatherapy, zero-waste goods, skincare, makeup, herbal tinctures, strength and rehab tools, and more. We are proud to support local vendors and offer a range of locally handcrafted goods.
Our Mission and Values
At Epic Pharmacy, our mission is to care with passion and warmth, taking a personal interest in your health. We value listening and learning to cultivate safe relationships, delivering consistent and reliable health services, practicing trust and empathy with everyone, integrating and respecting the healthcare team, and belonging to a strong and united community.
What Sets Us Apart
We are more than just a typical pharmacy. Our unique blend of traditional and natural items, combined with our professional health services, sets us apart from the rest. We are committed to providing an inclusive space for all, where you can feel comfortable and supported throughout your health journey.
Overview
Pharmasave Tofino Pharmacy has received overwhelmingly positive reviews, with the majority of customers praising the store's friendly and knowledgeable staff, wide range of products, and excellent service. However, there are also a few negative reviews that highlight concerns about cultural competence and respect, as well as two instances of perceived poor customer service.
Positive Reviews
Customers have praised the store's friendly and approachable staff, with many noting that the pharmacists are knowledgeable and willing to go above and beyond to help. The store's selection of products has also been praised, including natural personal care and apothecary items, as well as a variety of local products. Several customers have noted that the store has a welcoming and clean atmosphere, with some even mentioning a kids' colouring area and a selection of health products.
Negative Reviews
One reviewer expressed concern about racism and cultural incompetence within the store, citing instances of discrimination against Indigenous and black customers. Another reviewer had two negative experiences with the store, including an instance where they were accused of shoplifting when they had actually forgotten to remove a store tag from a product. This reviewer felt unwelcome and left the store immediately.
Consensus
Despite the few negative reviews, the majority of customers have had positive experiences at Pharmasave Tofino Pharmacy. The store's friendly and knowledgeable staff, as well as its wide range of products and excellent service, seem to be key factors in customer satisfaction.
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