Compassionate care for pets, because you care about theirs
At Downtown Veterinary Clinic, we are dedicated to providing compassionate and comprehensive veterinary care to families and their pets in Victoria and the surrounding areas. Our state-of-the-art hospital is equipped with the latest technology and staffed by a team of skilled and passionate veterinary professionals who are committed to delivering exceptional care to our patients.
Our mission is to provide families with peace of mind, knowing that their beloved pets are receiving the best possible care. We understand that every pet is unique and deserves personalized attention and treatment. That's why we take the time to get to know each and every one of our patients, tailoring our care to their individual needs and ensuring that they receive the highest level of care possible.
Our Services
We offer a comprehensive range of veterinary services, including vaccinations and prevention, routine exams, dental care, soft tissue surgery, geriatric care, and lab and diagnostics. Our hospital is equipped with an in-house lab, which allows for fast testing and precise diagnoses, enabling us to begin treatment quickly and achieve better outcomes for our patients.
Our team of experts is dedicated to providing high-quality care in a compassionate and caring environment. We believe in taking a preventative approach to pet care, focusing on maintaining excellent physical health and preventing illnesses and diseases. Our services are designed to meet the unique needs of our patients, from routine check-ups to surgical procedures and health management for senior pets.
Why Trust Us?
At Downtown Veterinary Clinic, we are committed to delivering exceptional care and services to our patients and their families. Our team of skilled veterinary professionals is dedicated to staying up-to-date with the latest advancements in veterinary medicine, ensuring that our patients receive the most effective and innovative treatments available.
We understand that trusting someone with the care of your pet is a big decision, which is why we invite you to get to know us better. Our hospital is open and transparent, and we encourage our clients to ask questions and be involved in every stage of their pet's care. We believe in building strong relationships with our clients and their pets, and we are committed to delivering compassionate and comprehensive care that meets the unique needs of each and every patient.
Meet Our Team
Our team of skilled veterinary professionals is dedicated to delivering exceptional care to our patients. From our veterinarians to our registered veterinary technicians, every member of our team is passionate about providing compassionate and comprehensive care to families and their pets. Our team is committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that our patients receive the most effective and innovative treatments available.
We invite you to meet our team and learn more about our hospital. We are always happy to welcome new patients and their families, and we look forward to providing your pet with the highest level of care possible.
Overall Experience
The reviews provide a mixed assessment of the veterinary clinic, with one reviewer having a highly positive experience and another reviewer expressing significant dissatisfaction.
Staff Interactions
There are contrasting opinions about the staff members at the clinic. One reviewer praises the kindness and patience of the doctors, Dr. Degi and Hall, who handled their skittish cats with care. In contrast, another reviewer had a negative experience with the technicians, who they felt were unaccommodating and dishonest.
Specific Incidents
One reviewer's 10-month-old puppy suffered an injury during a nail trim procedure, which led to bleeding and trauma. The owner felt that the clinic's staff were uncooperative, untruthful, and unsympathetic to their concerns.
Recommendations
One reviewer highly recommends the clinic, while the other reviewer advises against visiting the clinic due to their negative experience.
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