Transform Your Backyard into a Vacation-Worthy Destination
At Backyard Watercreations Inc., we are passionate about creating backyard oases that bring joy and relaxation to our customers in Tillsonburg and surrounding areas. Since taking over the business in 1998, we have made it our mission to provide exceptional service, high-quality products, and expert advice to help homeowners turn their outdoor spaces into vacation-worthy destinations.
Our Story
As a family-run business, we take pride in our commitment to excellence and customer satisfaction. Over the years, we have built a reputation as one of the top companies in Tillsonburg, and we continue to enjoy and take pride in our work with customers. Our newly renovated store features a state-of-the-art spa showroom, where customers can explore a wide range of brand-name products from leading manufacturers like Maax Spas, Latham, Fluidra, Zodiac, Hayward, Jandy, and Cleardeck Solar Blanket Roller Systems.
Our Services
At Backyard Watercreations Inc., we offer a comprehensive range of services designed to meet the needs of homeowners and pool enthusiasts. Our expertise includes:
- Pool and hot tub installations, maintenance, and servicing
- Sales of chemicals, maintenance items, pumps, filters, heaters, and accessories
- Pool opening and closing, hot tub winterizing, and other seasonal services
- Expert advice and educational resources to help customers make informed decisions about their pool or spa
Our team of knowledgeable and friendly staff is dedicated to providing exceptional customer service and ensuring that every customer has a positive experience with us.
Our Commitment
At Backyard Watercreations Inc., we are committed to delivering top-notch service, quality products, and expert advice to our customers. We believe that every backyard can be a haven of relaxation and recreation, and we're dedicated to helping homeowners in Tillsonburg and surrounding areas achieve their outdoor living dreams.
Exceptional Customer Service and Quality Products
The reviews highlight the exceptional customer service and quality products provided by Backyard Water Creations. Customers praise the staff for being friendly, polite, and informative, going above and beyond to ensure their satisfaction.
Positive Experiences with Pool Installations
Many customers have had positive experiences with pool installations, citing the company's ability to deliver high-quality products and services despite pandemic-related challenges. The installation crews are praised for their hard work and attention to detail, resulting in finished products that exceed expectations.
Hot Tubs and Accessories
Customers are also satisfied with the company's hot tubs and accessories, reporting relief from chronic back pain and enjoyment from use. The staff is commended for their helpfulness and guidance throughout the process.
Professionalism and Expertise
The company's professionalism and expertise are highlighted, with customers appreciating the staff's knowledge and advice on pool maintenance and installation. The owner, Tom, is particularly praised for his years of experience and guidance.
Minor Issues with Responsiveness
One customer reported an issue with responsiveness, stating that they did not receive a response from the company despite multiple attempts to contact them.
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