Comfort & Care that Last a Lifetime
At Dr. Ian McMillan Dentistry, our mission is to provide exceptional dental care in a welcoming environment supported by a highly qualified team of professionals. We are dedicated to the well-being of our valued patients, ensuring their comfort and care that lasts a lifetime. Our team, led by Dr. Ian McMillan, is committed to staying up-to-date with the latest innovations in dentistry, using advanced instruments and the newest technology to provide the highest quality of care.
Our Services
We offer a wide range of dental services to cater to our patients' needs. From dental bridges and crowns to implant placement, oral surgery, and porcelain veneers, we have got you covered. We also provide emergency dental services for those who require immediate attention. Our LED whitening service is designed to give you a brighter, more confident smile. Additionally, we offer root canals and other general dentistry services to ensure your oral health is at its best.
Our Team
Our team is comprised of experienced and highly qualified professionals who are passionate about providing exceptional dental care. Dr. Ian McMillan, our lead dentist, has been providing comprehensive dental care for many years. He is dedicated to staying updated with the latest techniques and technologies, ensuring that our patients receive the best possible care. Our team also includes experienced dental hygienists, dental assistants, and office managers who are committed to making your dental experience comfortable and stress-free.
Insurance and Payments
At Dr. Ian McMillan Dentistry, we work with most insurance plans to ensure that our patients receive the maximum coverage for their dental care. We offer direct insurance claim submission and flexible payment options to make it easier for our patients to manage their dental expenses. We believe that everyone deserves access to quality dental care, and we are committed to making it affordable and convenient for our patients.
Disappointing Experience
For one reviewer, Dr. McMillan's office failed to deliver a satisfactory experience. Lisa Scott, who gave the dentist 1 star, expressed frustration with the billing process. When her insurance didn't pay right away, the dentist sent her to collection, causing damage to her credit. Scott was unhappy with the lack of concern from the office and the impact on her credit score.
Excellent Quality of Care
On the other hand, both Mary Sturrock and Jaimee I. had very positive experiences with Dr. McMillan. They praised the dentist's excellent knowledge, thoroughness, and ability to explain procedures in a clear and non-pressuring manner. The staff was also commended for their friendliness, with Kristine, the office manager, receiving special mention. Both reviewers would highly recommend Dr. McMillan.
Exceptional Office Atmosphere
Jaimee I. specifically highlighted the welcoming atmosphere of the office, stating that everyone treated her like family. She appreciated the flexibility with scheduling, comfort provided, and Dr. McMillan's professionalism. Jaimee felt that the extra cost of staying with Dr. McMillan was worth it, as the quality of care and staff exceeded her expectations.
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