Your Health is Our Priority, Your Smile is Our Focus
Coast Aluminum, based in Parksville, BC, has been a leader in installing patio roof covers, awnings, carports, and exterior roof covers for the past 25 years. With our extensive knowledge and experience in the industry, we have built a solid reputation for delivering quality work. We are proud to say that many of our customers have referred us to their family and friends, making us the go-to company for all their outdoor living needs. Our licensed and insured professionals measure your roof, provide you with a free estimate, and install a patio roof cover or carport that is not only attractive but also long-lasting. We believe in providing our customers with an outdoor living area that is useful, attractive, and competitively priced, all while protecting their outside furniture and providing them with shade from the sun.
Our Commitment
At Coast Aluminum, we are dedicated to providing our customers with the best service possible. We ensure that our polite installers are there as promised, and we guarantee that we will perform a quality installation in a timely manner. We believe in transparency, and there are no hidden fees or costs - you pay what we quoted you before we started the job. Our team cleans up once your project is complete, and we always do what we say we're going to do.
Professional Associations
Coast Aluminum is a proud member of the Chamber of Commerce, and we are also a Better Business Bureau (BBB) accredited business. We take our work seriously, and we adhere to the highest standards of professionalism and quality.
Specialties
At Coast Aluminum, we specialize in installing patio covers that will transform your outdoor living space. Our patio covers provide an extra room for you to enjoy all year round, even in the rain and weather. They keep your patio furniture dry and protected from the elements, and in the summer, they provide a comfortable and cool shady place to sit. Our patio covers can also keep the sun from overheating your home, making them an excellent investment for any homeowner.
Patios & Sundecks
A patio cover is like an extra room, and at Coast Aluminum, we offer free estimates for patio & sundeck installations. Our team of professionals can help you determine the best patio cover for your home, whether you're buying a new home or moving. We provide continuous quality service since 1986, and we believe in delivering guaranteed installations that are licensed and insured. Our patio & sundeck estimates in Nanaimo can be reached at 250.754.9840, in Parksville at 250.248.9844, and in Courtenay or Comox at 250.338.5211.
Initial Impressions and Communication
The reviewers' experiences with the company's initial representatives were mixed. Some found them to be polite and responsive, while others had difficulty getting calls returned or receiving timely responses to their inquiries.
Quotes and Estimates
The company's quote and estimate process was also inconsistent. Some reviewers received detailed estimates in a timely manner, while others were left waiting for extended periods or received no response at all.
Trust and Reliability
Several reviewers expressed concerns about the company's trustworthiness and reliability. Some were put off by the company's lack of transparency and communication, leading them to choose alternative vendors.
Quality of Work
The quality of the company's work was also inconsistent. While some reviewers were thrilled with the final product, others reported shoddy workmanship or a lack of attention to detail.
Customer Service
The company's customer service was a major area of concern for many reviewers. Several reported difficulties getting calls returned, receiving evasive or unhelpful responses, or being ignored altogether.
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