Welcome to Urban Water Works, your trusted partner for all your water main, sewer line, video inspection, and drainage needs in Burnaby, North Shore, Vancouver, and New Westminster. Our company is built on the pillars of reliability, integrity, and exceptional customer service. We are a proudly operated business, committed to delivering cost-effective solutions for your projects, big or small.
At Urban Water Works, we understand the importance of maintaining your property's infrastructure, even if it's out of sight. With over 100 completed projects, our team of experienced professionals is dedicated to providing you with the highest quality services, tailored to your specific needs. We take pride in our reputation for being cost-competitive, and we are always ready to work with our clients to find the best solutions for their drainage problems.
Our Services
1. Drain Tile Services: Our team is highly skilled in diagnosing and alleviating residential drainage issues safely and efficiently. With a focus on water main installations, repairs, and replacement, we ensure that your property's drainage system is functioning optimally, preserving its value and preventing potential damage.
2. Water Main Services: Water main installations, repairs, and replacement are our specialties at Urban Water Works. Our experienced professionals provide top-notch services with competitive rates, ensuring that your water supply remains reliable and uninterrupted.
3. Video Inspection Services: Equipped with cutting-edge technology, our video drain and sewer inspection services allow us to identify potential issues quickly and accurately, minimizing the need for invasive explorations. This approach saves you time, money, and the inconvenience associated with traditional inspection methods.
4. Storm & Sewer Lateral Services: Proper installation and maintenance of storm and sewer laterals are crucial for the efficient drainage of your property. At Urban Water Works, we offer storm and sewer lateral installation and repair services that adhere to the highest industry standards, providing long-lasting solutions for your drainage needs.
5. Foundation Repair Services: Cracked or leaking foundations can lead to significant structural issues and pose potential safety risks. Our foundation repair services include expert assessment, precise repair work, and attention to detail, ensuring that your property remains safe and secure for years to come.
Our Guarantee
At Urban Water Works, we stand by our commitment to providing you with unparalleled service and quality workmanship. Our 100% Excellence Guarantee includes:
- Expert Personal Service: Each job is owner-supervised, ensuring that we meet and exceed our standards for a job well done.
- Customer Service: We take the time to ensure that all your questions are answered, providing a transparent and stress-free experience.
- Precision Work & Attention to Detail: We are dedicated to performing precise work, using the best quality materials and techniques, resulting in long-lasting solutions for your property.
- Careful Cleanup: We prioritize a careful and thorough cleanup after each job, leaving you with a clean site and fully functional infrastructure.
Trust & Credibility
The plumbers at Urban Water Works have earned a reputation for providing trustworthy and reputable plumbing repair and replacement services across the Greater Vancouver Area. With a strong focus on customer satisfaction, our team consistently delivers exceptional work, backed by years of industry experience.
Exceptional Service and Quality Work
The reviews for Urban Water Works are overwhelmingly positive, with every reviewer giving a 5-star rating. The common threads running through these reviews are the prompt and professional service provided by Jeff, the owner. Every reviewer mentions that Jeff is responsive, efficient, and knowledgeable, and that he takes the time to explain what he is doing and answers any questions or concerns.
Communication and Transparency
Jeff is praised for his excellent communication skills, responding promptly to emails and phone calls, and keeping clients informed about the work being done. He is also transparent about his pricing and processes, providing clear estimates and explaining the work in detail.
Attention to Detail and Quality Workmanship
Clients appreciate that Jeff takes the time to identify and fix the root cause of the problem, rather than just treating the symptoms. He is also meticulous about his work, ensuring that the job is done to a high standard, and that the client is satisfied.
Conclusion
Urban Water Works is a company that prioritizes exceptional customer service, quality workmanship, and transparent communication. Jeff's attention to detail and willingness to go the extra mile have earned him a reputation as a trusted and reliable plumber.
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