Business Details
32 Years
experience
Emergency
services
Expert Plumbing, Heating & Air Conditioning Services in Salmon Arm
Established in 1994 as Thomson Plumbing & Heating, our company was rebranded in 2017 to better reflect our commitment to exceptional service. Dave Wooster, a journeyman plumber since 2008, acquired the business in 2013 alongside his wife Carene, bringing decades of combined industry expertise. Our team prioritizes scheduled appointment times, upfront pricing, and professional technicians who deliver parts and labor warranties.We serve the Shuswap region with 24/7 emergency availability, maintaining a reputation for honesty, transparency, and technical proficiency. Our growth into air conditioning services demonstrates our adaptability while preserving core values of customer-centric service.
Services
Plumbing
Heating
Air Conditioning
Emergency Services
Scheduled Appointments
Details
- Year established: 1994
Highlights and features
- We guarantee 100% satisfaction with free repairs if unsatisfied
- Our technicians arrive with scheduled appointment timeframes
- We provide upfront pricing before any work begins
- Our team maintains professional certifications and moral integrity
- We serve Shuswap communities with 24/7 emergency availability
What people say
Top notch service
Prompt and courteous
Knowledgeable technicians
Honest assessments
Exceptional customer care
Services
Plumbing Services
We provide comprehensive plumbing solutions including emergency repairs, fixture installations, and system maintenance. Our certified technicians use modern equipment to address leaks, clogs, and water damage prevention. Customers receive detailed explanations of required work with written quotes before service commencement.
Heating Systems
Our heating services cover furnace maintenance, boiler repairs, and heat pump installations. We offer 24/7 emergency support for system failures and provide honest assessments about repair versus replacement options. All work includes cleanup and equipment testing for optimal performance.
Air Conditioning
We install and service residential and commercial air conditioning units with energy-efficient options. Our technicians diagnose cooling issues, perform refrigerant checks, and ensure proper system sizing during installations. All AC services include operational testing and maintenance tips for system longevity.
Emergency Repairs
Available for urgent plumbing and heating issues outside regular hours, our emergency team responds promptly with necessary equipment. We handle burst pipes, furnace failures, and water heater emergencies while maintaining transparent pricing for after-hours service.
Scheduled Maintenance
Regular maintenance plans help prevent system failures through thorough inspections and component servicing. We offer customized schedules for plumbing, heating, and cooling systems with priority booking for maintenance clients.
People
Dave Wooster
Owner
Journeyman plumber since 2008, Dave acquired Thomson Plumbing & Heating in 2013. He leads daily operations while maintaining hands-on customer service, combining technical expertise with business leadership to uphold service standards.
Questions
What plumbing services do you offer?
We handle emergency repairs, fixture installations, pipe maintenance, and water system diagnostics with licensed technicians.
Do you provide 24/7 emergency service?
Yes, our team responds to urgent plumbing and heating issues outside regular business hours.
How do you handle pricing estimates?
We provide written quotes before starting any work with no hidden fees or surprise charges.
What heating system brands do you service?
We work with all major brands including Trane, providing installation, repair, and maintenance.
Do you serve areas outside Salmon Arm?
We service the entire Shuswap region including Tappen, Blind Bay, Sorrento, and Armstrong.
What makes your service different?
Our technicians arrive on time, explain all work clearly, and guarantee satisfaction with free rework if needed.
