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At Lotus Day Spa, we are dedicated to providing our guests with an unparalleled spa experience. Our beautiful boutique-style spa is located in the stylish Walnut Grove neighbourhood of Langley, BC. Our mission is to provide a setting of professionalism and maximum comfort, where our guests can relax and rejuvenate their mind, body, and spirit.
Our Commitment to Safety and Sanitation
We take the safety and well-being of our employees and guests very seriously. We have implemented strict protocols to ensure the sanitization and cleanliness of our spa, including the use of hospital-grade disinfectants, sanitizers, and frequent deep cleaning of all treatment spaces and equipment. We also follow all provincial, local, and regulatory guidelines relating to sanitation and hygiene.
Our Services and Treatments
Our skilled and trained therapists offer a range of treatments and services, including massage therapy, facials, waxing, and more. We use only the highest-quality products from renowned brands, ensuring that our guests receive the best possible experience. Some of our most popular treatments include our Spa Manicure and Spa Pedicure, couples massage, and our exclusive packages, such as our Relax and Restore packages.
Our Packages and Promotions
We offer a range of packages and promotions to make your spa experience even more enjoyable. From our monthly specials, which include discounts and promotions on select treatments, to our spa packages, which offer discounts on bundled services. We also offer gift certificates, perfect for birthdays, holidays, or just because.
What to Expect
When you arrive at our spa, you can expect to be welcomed with a warm and inviting atmosphere. Our therapists will greet you with a smile and take the time to discuss your needs and preferences. We are committed to providing a personalized experience tailored to your individual needs. We ask that you arrive 10 minutes early for your treatment and that you turn off your cell phone to ensure an uninterrupted experience.
Overall Experience
The reviews of Lotus Day Spa are mixed, with some customers having positive experiences and others feeling disappointed or unhappy.
Subpar Experience
One reviewer, Maureen Alatrash, mentioned that her second visit to the spa was subpar compared to her first visit pre-covid. She felt that the massage was too light, the music was down, and the atmosphere was not relaxing. Additionally, she felt rushed and wasn't asked about her preferences beforehand or checked on throughout the appointment.
Positive Experiences
Several reviewers had positive experiences at the spa. Some mentioned that the staff is friendly, attentive, and professional. Others praised the quality of the services, including massages, pedicures, and waxing. Many reviewers commented on the relaxing atmosphere and value for the price.
Disappointing Experience
One reviewer, Suzanne Bell, had a disappointing experience with the spa. She purchased an online gift certificate for her daughter, but the spa failed to deliver the service due to a mistaken phone number and lack of communication.
Issues with Customer Service
Another reviewer, Katie Belyea, mentioned that one staff member was not present for her appointment, which was assigned to them.
Quality of Services
Some reviewers praised the quality of the services, including massages, pedicures, and waxing. Others mentioned that the staff takes care to listen to their needs and provides personalized attention.
Value for Money
Several reviewers commented on the reasonable prices for the services offered.
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