Improving your wellbeing, one massage at a time.
RPX Logistics is a family-owned and operated business based in Kelowna, BC, with over 50 years of experience in the courier and logistics industry. We have been serving the Thompson Okanagan community for over three decades, starting as Ray's Parcel Express in 1975. Our dedication to superior customer service has allowed us to grow and expand, rebranding as RPX Logistics to offer an extended range of services at competitive rates.
At RPX Logistics, we pride ourselves on our strong team, who prioritize and value your business, understanding that your clients are our clients. We continuously strive to provide on-time and on-budget deliveries in a friendly, courteous manner. We are committed to reducing our carbon footprint through paperless invoicing and encouraging online ordering.
As a locally owned and operated business, we take our role in the community seriously. We are proud supporters of local businesses, events, and charities, and we are dedicated to providing exceptional delivery services to the Thompson Okanagan region.
Our Services
At RPX Logistics, we offer a range of delivery services tailored to meet your needs. Our services include:
1. Same-Day Delivery: With quick turnarounds and expedited deliveries, our trusted same-day, on-demand delivery service ensures shipments arrive on time and in a courteous manner. We offer three convenient delivery options for time-sensitive deliveries in the Central Okanagan region, including Big White Ski Resort during ski and boarding season.
2. Next-Day Delivery: We offer next-day delivery services to cities throughout the Okanagan region, including Vernon, Lumby, and Lavington. Our courier service ensures that packages are delivered quickly and efficiently to multiple locations.
3. Specialty Deliveries: Our team has generations of experience in handling and delivering packages with care. We can accommodate almost any delivery, having delivered pharmaceuticals, office supplies, LCB liquor, groceries, gift baskets, and more. We can handle specialized deliveries with confidence, guaranteeing quick turnarounds and on-time deliveries.
4. Online Ordering and Live Dispatching: At RPX Logistics, we offer the choice of using our convenient online ordering system or live dispatching. Our friendly and efficient team is always available to answer your calls, and we pride ourselves on our exceptional customer service.
Our Commitment to Sustainability
RPX Logistics is committed to reducing our carbon footprint and promoting sustainability. We offer paperless invoicing by email, and we encourage our customers to help our environment by providing us with their email addresses for billing. We are committed to providing convenient and immediate delivery services that minimize our impact on the environment.
Customer Reviews Summary
Positive Reviews
- Faisal Ghous praised the superb service provided by RPX, especially Sarah who handled their complicated white glove delivery of medical equipment requiring 4 men.
- Sophia Kang mentioned that although she had some problems with her order, the manager was nice and fixed the issue quickly.
- Trucker Nick highly recommended RPX as the best courier service in the Okanagan, noting the staff is extremely amazing and friendly.
- Sarah Williamson described the service as fantastic, with courteous drivers and amazing rates.
- Duane Peters complimented RPX for their professionalism and care, especially when handling temperature-sensitive chocolate products.
- Euthenia Canada appreciated RPX's quick service and accommodation when their vehicle broke down and they needed a parcel delivered to West Kelowna.
- Devan Cayer called RPX the best and most efficient logistics company in the Okanagan, if not the world.
Negative Reviews
- Sarah Kazulin noted that the service can be hit or miss, depending on the driver, and there have been instances where packages were delivered to the wrong person.
- Debbie Loraas had a negative experience with RPX when her luggage was lost during a flight and the delivery was delayed, causing inconvenience and frustration.
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