Empowering You to Achieve a Brighter Tomorrow
At Big O Tires Richmond, we take pride in being your one-stop-shop for all your automotive needs. With over 40 years of experience in the industry, our team of certified technicians and friendly staff are dedicated to providing exceptional service, unparalleled quality, and unbeatable prices. Whether you're looking for new tires, wheels, or auto repairs, we've got you covered. Our state-of-the-art facility is equipped with the latest technology and tools to ensure that your vehicle receives the best care possible.
Our Mission
Our mission is to provide an extraordinary experience in customer satisfaction and convenience. We strive to do it better, with pride and integrity, to be dedicated professional industry leaders. Our goal is to earn your loyalty and trust by providing an overall experience that exceeds your expectations. We believe in building long-term relationships with our customers, and we're committed to making your life a little simpler.
Our Services
At Big O Tires Richmond, we offer a wide range of services to keep your vehicle running smoothly. From tire storage to road force tire balancing, wheels to auto repairs, and provincial vehicle inspections to pre-purchase inspections, we've got you covered. We also provide free local towing to our shop and affordable replacement vehicle options to get you back on the road quickly. Our service technicians have the right combination of knowledge and hands-on experience to get you driving again in a timely manner.
Why Choose Us
At Big O Tires Richmond, we care about your time. We understand that you have a busy schedule, and we're committed to making smart use of your time. That's why we offer convenient services, such as drop-off and pick-up options, and temporary replacement vehicles. Our state-of-the-art facility is equipped with the latest technology and tools, and our team of certified technicians are dedicated to providing exceptional service.
The reviews for Big O Tires Service Center are mixed. On the positive side, customers appreciate the speedy service, professionalism, and good quality of work. However, there are also concerns about hidden fees, incompetence, and poor maintenance practices.
Positive Comments
The staff is knowledgeable and professional, and the service is speedy. The new tires perform well in heavy rain conditions.
Negative Comments
There are concerns about hidden fees, poor maintenance practices, and incompetence. Some customers feel they were overcharged or not treated fairly.
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