Enter as a guest, leave as a friend.
Here at The Black Bear Inn, we take pride in providing our guests with a comfortable and welcoming stay in the heart of Orono, Maine. Our hotel is conveniently located just off Interstate 95, making it the perfect stop for visits to the University of Maine, Bangor, and the surrounding areas.
Our Hotel and Conference Center
As part of the Ascend Collection, we offer a unique blend of comfort and amenities that set us apart from other hotels in the area. Our newly updated rooms feature king or queen beds, and guests can enjoy free Wi-Fi, an on-site fitness room, and ample parking for trucks and buses. We also offer a limited number of pet-friendly rooms for those traveling with their furry friends.
Amenities and Services
At The Black Bear Inn, we understand that a great stay is about more than just a comfortable room. That's why we offer a range of amenities and services to make your stay with us truly unforgettable. Start your day off right with our complimentary continental breakfast, and then get ready to take on the day with our on-site fitness room. We also offer ample parking for trucks and buses, making us the perfect choice for groups and travelers with larger vehicles.
Area Attractions
Our hotel is located in the heart of Orono, Maine, making it the perfect base for exploring the surrounding area. Take in a show at the Collins Center for the Arts, catch a game at the University of Maine, or explore the beautiful Bar Harbor region. We're also just a short drive from Bangor, where you can visit the Maine Savings Amphitheater, Cross Insurance Center, and the Bangor Mall.
About Our Rooms
Our rooms are designed to provide the ultimate in comfort and relaxation. With king or queen beds, our rooms are perfect for couples, solo travelers, and families alike. We also offer a range of amenities, including free Wi-Fi, flat-screen TVs, and microwaves and refrigerators in every room. And with our pet-friendly rooms, you can bring your furry friend along for the ride.
What Our Guests Say
But don't just take our word for it! Our guests rave about our comfortable rooms, friendly staff, and convenient location. Whether you're in town for business or pleasure, we're the perfect choice for anyone looking for a great stay in Orono, Maine.
Overall Experience
The hotel's cleanliness and comfort are highlighted by several reviewers, with some praising the soft beds, clean rooms, and fresh air from opening windows. However, others experienced issues with appliances making buzzing sounds, pre-packaged breakfast items, and inconsistent room temperature control.
Staff and Service
The front desk staff received mixed reviews, with some guests praising their helpfulness and others experiencing unprofessional behavior, such as being hung up on when attempting to cancel a reservation.
Amenities and Location
The hotel's location near the highway and town is convenient, with free parking and a continental breakfast offered. However, some guests felt that the hotel's renovation status was not clearly communicated, and others were disappointed by the lack of available hot tub rooms.
Incidental Fees and Discrimination
Two guests reported being charged incidental fees due to medical cannabis use, despite not smoking in the room or building. This led to allegations of medical discrimination.
Renovation and Maintenance Issues
Some guests experienced issues with room maintenance, including non-draining tubs and sinks, and rooms not being available as confirmed.
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