A Comprehensive Approach to Pest Control Across British Columbia and Alberta
Pest Detective stands as a trusted name in pest control, serving residential and commercial properties throughout British Columbia and Alberta since 1986. With over 30 years of experience, we understand the challenges homeowners and business owners face in keeping their spaces pest-free. Our team of certified technicians and representatives deliver personalized and effective solutions tailored to your unique needs.
Our Services
We offer a comprehensive range of pest control services, including:
Rodent Control
- Comprehensive inspection and identification of rodent entry points
- Effective removal and exclusion measures
- Sanitation and decontamination services
Insect Control
- Targeted elimination of various insects like ants, mosquitoes, spiders, beetles, and more
- Prevention plans to prevent future infestations
- Eco-friendly and non-toxic product options available
Wildlife Control
- Safe and humane removal of wildlife animals like raccoons, skunks, mice, rats, and more
- Damage repair and preventative measures to keep wildlife out
Additional Services
- Bed bug eradication programs
- Flea and tick control for pets and homes
- Termite inspection and treatment
- Professional inspections and recommendations
Why Choose Pest Detective?
- Experience and Expertise: Years of industry experience and skilled technicians.
- Client-Centered Approach: Personalized solutions tailored to your needs and budget.
- Eco-Friendly Solutions: Commitment to environmentally responsible practices.
- Responsive Service: Dedicated hotline available 24/7 for your convenience.
- Transparent Communication: Clear explanations of our processes and findings.
Customer Feedback Overview
Our company has received a variety of feedback from our customers, ranging from very positive to negative. We are grateful for the feedback as it allows us to continually improve our services and meet our customers' needs.
Positive Feedback
We have received numerous positive reviews from customers who are extremely satisfied with our services. They have praised our reliability, professionalism, and the thoroughness of our technicians. Many customers have also complimented our prompt response times and our commitment to ensuring their pest control issues are resolved efficiently.
Some of our customers have highlighted specific employees, such as Tom, Osh, and AJ, for their exceptional service and expertise. Customers have also appreciated our focus on safety and the environment, as well as our ability to solve problems quickly and effectively.
Negative Feedback
Unfortunately, we have also received some negative feedback from customers who were not entirely satisfied with our services. One customer had an issue with bedbugs that persisted even after our treatment, and they felt that our initial response was insufficient. This customer had to seek assistance from another company to resolve the issue, and they were disappointed that we did not offer a refund for the services they had already paid for.
Improvements and Actions
We take all feedback seriously and are committed to continually improving our services. We have reviewed the negative feedback and are working to ensure that our treatments are more effective and long-lasting. We are also focusing on improving our customer service and communication to prevent similar issues in the future.
In response to the positive feedback, we will continue to prioritize our customers' needs and ensure that our technicians are knowledgeable, friendly, and efficient. We appreciate the positive comments and will continue to strive for excellence in all aspects of our business.
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