We Can Do It All from the Top to the Bottom!
At Ritchie's Insulation & General Contracting, we're a family-owned and operated business with over 35 years of experience in providing top-notch insulation and professional services to residents, farmers, and businesses in St. Thomas, London, and surrounding areas. Since 1979, our commitment to attention to detail, listening to our customers' needs, and delivering quality workmanship has earned us a reputation as one of the most trusted insulation contractors in Southwestern Ontario.
Our Services
Ritchie's Insulation offers a wide range of services designed to meet the unique insulation needs of our clients. From attic insulation to wall, basement, and crawl space insulation, we've got you covered. Our team of experts can provide polyurethane foam insulation, soundproofing, thermal barrier/fire-coatings, and removal services to ensure your home or building is energy-efficient and comfortable.
Whether you're building a new home, renovating an existing one, or looking to improve the energy efficiency of your commercial or agricultural space, we can provide personalized solutions tailored to your specific requirements. Our team is certified by the Urethane Foam Consultants (UFC) and members of reputable organizations such as the Better Business Bureau, Canadian Federation of Independent Business (CFIB), St. Thomas & District Chamber of Commerce, and St. Thomas Elgin Home Builders Association.
Our Approach
At Ritchie's Insulation, we believe in taking a holistic approach to insulation. We don't just install insulation products; we work with our clients to understand their unique needs and provide customized solutions that meet their energy efficiency goals. Our team is dedicated to delivering exceptional customer service, from the initial consultation to project completion. We pride ourselves on being a one-stop-shop for all your insulation needs, with no high-pressure sales tactics.
Why Choose Us
With Ritchie's Insulation, you can expect attention to detail, professional advice, and quality workmanship. We're committed to providing our clients with the best possible insulation solutions that meet their specific needs and budgets. Our team is dedicated to building long-term relationships with our clients, and we're proud of our reputation for delivering exceptional customer service and satisfaction.
Overview of Customer Experiences with Ritchie's Insulation
Ritchie's Insulation, a local company, has left a trail of satisfied customers in its wake. The majority of reviewers praised the company's professionalism, excellent work quality, and exceptional customer service. Many customers appreciated the company's attention to detail, prompt response to concerns, and willingness to go above and beyond to ensure customer satisfaction.
Quotes and Testimonials
The reviewers praised the company's work in insulating old houses, noting that the team was able to transform their properties into energy-efficient homes. Many reviewers mentioned that the company's staff were friendly, polite, and attentive to their needs, making the whole process a pleasure.
Some reviewers specifically highlighted the excellent customer service they received. Pam Brisco, for instance, appreciated the company's willingness to address any concerns she had, even on a cold day. Similarly, Andres Camero commended Murray on his ability to listen and advise on how to solve problems.
The reviewers also praised the company's thoroughness, attention to detail, and ability to complete a thorough clean-up at the end of each day. Ritchie's Insulation even went the extra mile for some customers, such as insulating door frames as requested by Andres Camero.
Concerns and Disappointments
One reviewer, Robert M., had a negative experience with the company. He was initially quoted for a larger job, but when the GreenON program ended, he was told that the company no longer wanted to do the smaller job. Despite his efforts to get the job done, Robert was left feeling disappointed and had to seek out another company.
Conclusion
Ritchie's Insulation has consistently impressed customers with its quality work, exceptional customer service, and attention to detail. While one customer had a disappointing experience, the overall consensus is that this company is worth considering for any insulation needs.
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