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Hotel Continental is a premier boutique hotel chain in the heart of Barcelona, offering an unparalleled level of hospitality and comfort to its guests. Our two iconic hotels, Hotel Continental Barcelona and Hotel Continental Palacete, are steeped in history and tradition, providing an unforgettable experience for travelers seeking the best of Barcelona.
Our Philosophy
At Hotel Continental, we believe in treating our guests like family, providing them with exceptional service, comfort, and amenities that exceed their expectations. Our commitment to excellence is reflected in every aspect of our hotels, from the elegant decor to the attentive staff, ensuring that our guests feel pampered and relaxed throughout their stay.
Our Services
We understand that every traveler is unique, and that's why we offer a range of services designed to cater to individual needs and preferences. From our signature 24-hour snack and drink buffet to free Wi-Fi and pet-friendly policies, we strive to create an environment that is both welcoming and convenient. Our dedicated staff is always available to assist with any requirements, ensuring that our guests feel at home.
Our Hotels
Hotel Continental Barcelona is located on the famous Las Ramblas, in the historic district of Barcelona. This iconic hotel offers a comfortable and harmonious setting, blending traditional style with modern amenities. Hotel Continental Palacete, on the other hand, is situated on La Rambla de Catalunya, in the heart of the Eixample district. This elegant hotel boasts a luxurious Louis XV Versailles-style lounge, perfect for relaxing with family or friends.
What Our Guests Say
Don't just take our word for it! Our guests rave about their experiences at Hotel Continental, praising our exceptional service, comfortable rooms, and convenient amenities. From our 24-hour buffet to our prime location, we strive to exceed expectations and create unforgettable memories for our guests.
Hotel Experience
General Feedback
The Hotel Continental in Barcelona has received mixed reviews from its guests. While some have praised its exceptional location, friendly staff, and free buffet, others have complained about the cleanliness and maintenance of the rooms, as well as the unmotivated and sometimes rude staff.
Positive Aspects
Location and Staff
The hotel's location in the heart of Barcelona has been praised by many guests, with some saying it's a hidden treasure. The staff, particularly Mrs. Montse and Vivian, have been commended for their exceptional service and friendliness.
Free Buffet and Amenities
The free 24-hour buffet and amenities such as free San Miguel and Wi-Fi have been appreciated by guests.
Negative Aspects
Cleanliness and Maintenance
Several guests have complained about the cleanliness and maintenance of the rooms, including uncleaned sink stains, un-changed bed sheets, and dirty towels. Some have also mentioned the poor state of the hotel's entry, with loose floor tiles and a shabby look.
Staff Performance
Some guests have experienced poor service from the staff, including unmotivated and rude behavior, particularly at the reception desk. Some staff members have been observed not wearing face masks, despite enforcing the policy on guests.
Rooms and Amenities
Some guests have reported small rooms without proper air conditioning, and complicated entrance and elevator systems. One guest was asked for credit card details despite already making a payment, which caused concern.
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