Breathe life into your bathroom with ICO Bath.
Our Story
At ICO Bath, we believe that your bathroom should be your sanctuary. It's where you start and end your day, and it's a space that should reflect your personal style and provide you with comfort and relaxation. That's why we're dedicated to providing high-quality bathroom fixtures and accessories that combine modern design, luxurious materials, and exceptional craftsmanship.
Our journey began with a passion for creating exceptional bathroom experiences. We saw an opportunity to bring together the best of European design, Canadian craftsmanship, and cutting-edge technology to create a range of products that would elevate the bathroom experience. From towel warmers to vanities, sinks to LED mirrors, we've curated a collection of products that are designed to inspire and delight.
Our Values
At ICO Bath, we're committed to delivering exceptional quality, innovative design, and outstanding customer service. We believe that our products should not only look amazing but also function flawlessly, providing you with years of trouble-free enjoyment. We're dedicated to building long-term relationships with our customers, and we're proud to offer a comprehensive warranty and dedicated customer support.
Why ICO Bath
So, why choose ICO Bath? We're a Canadian company with a passion for delivering exceptional bathroom experiences. Our products are crafted from the finest materials, assembled in Canada with CSA approval, and designed to meet the highest standards of quality and performance. We're committed to providing exceptional customer service, and our comprehensive warranty gives you peace of mind. Whether you're renovating, building, or simply updating your bathroom, we invite you to experience the ICO Bath difference.
Our Team
Meet our team of passionate and dedicated professionals who are committed to delivering exceptional bathroom experiences. From our designers to our customer service team, we're a group of people who are passionate about creating inspiring and functional bathrooms. We're dedicated to building long-term relationships with our customers, and we're proud to offer personalized support and guidance to help you achieve your bathroom renovation goals.
Customer Service and Quality of Products
The majority of customers were extremely satisfied with the customer service and the quality of the products they received. Many mentioned the fast shipping and excellent condition of the products. The customer service team was praised for their responsiveness and willingness to help resolve issues.
Kudos for Customer Service
A few customers had exceptional experiences with the customer service team, particularly Katie S. and Ralph from ICO. They were commended for their outstanding service and quick solutions to problems.
Product Quality and Design
The products received praise for their design and quality. Customers mentioned the modern European style and the durability of the products.
Negative Experiences
A couple of customers had negative experiences with their purchases. One customer had a product that stopped working after two and a half years, and the company would not provide any assistance since the warranty had expired. Another customer had a product that never worked properly, and despite contacting the company, they did not receive any satisfaction.
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