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At Viessmann, we're dedicated to providing game-changing innovation that delivers the ultimate heating experience. As a leading manufacturer of high-efficiency heating and renewable energy systems, we offer a complete range of heating solutions designed for today, with the energy challenges of tomorrow in mind. Our products are built to last, providing you with many years of worry-free home comfort.
Our Services
We provide a wide range of services to ensure that you get the most out of your heating system. From smart home solutions to mobile apps, we offer innovative tools to give you added control and convenience. Our services include:
- Product solutions: We offer a comprehensive range of heating products, including gas condensing boilers, heat pumps, oil boilers, electric boilers, biomass boilers, air handlers, and more.
- System technology: Our system technology is designed to provide you with optimal heating solutions, including district heating solutions and solar systems.
- Spare parts and downloads: We provide easy access to spare parts, CAD drawings, product manuals, and other resources to help you maintain and optimize your heating system.
- Apps and smart home solutions: Our ViCare App, ViGuide App, and Spare Parts App are designed to give you remote monitoring and control of your heating system, allowing you to save time and money while reducing your environmental impact.
- Contractor locator: We can connect you with certified contractors in your area who can provide installation, maintenance, and repair services for your heating system.
Our Commitment
At Viessmann, we're committed to providing premium quality heating solutions that meet the highest standards of innovation, design, and efficiency. We believe in creating living spaces for generations to come, and our products and services are designed to provide comfort, convenience, and peace of mind.
Why Choose Viessmann?
With Viessmann, you can expect:
- High-efficiency heating solutions that reduce energy costs and environmental impact
- Innovative designs and industry-leading technologies
- Future-proof solutions that meet the energy challenges of tomorrow
- Premium quality products and services that provide comfort, convenience, and peace of mind
Quality and Performance Issues
Several reviewers have expressed dissatisfaction with the quality and performance of Viessmann boilers. They have reported issues with the equipment's ability to handle high-quality water, cracked heat exchangers, and malfunctioning control consoles. Some have also mentioned that the products are overpriced and do not last long.
Customer Service and Warranty Concerns
Many reviewers have expressed frustration with Viessmann's customer service and warranty process. They have reported difficulty in getting issues resolved, being referred to third-party providers for warranty claims, and being denied warranty claims due to excuses about water quality.
Comparison to Other Brands
Some reviewers have compared Viessmann to other brands, such as Navien, and have suggested that they are more affordable and just as reliable.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with Viessmann boilers, citing their ease of installation, comprehensive manuals, and excellent tech support.
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