At Blue Line Taxi, we take pride in being the largest and most dependable taxi service in the city of Ottawa, serving residents for over 50 years. Our commitment to providing exceptional service has earned us a reputation as one of the most recognizable and trusted brands in the region. With a fleet of over 637 full-time taxicabs, we are dedicated to making your transportation experience efficient, comfortable, and seamless.
Our Services
We offer a comprehensive range of services designed to cater to your unique needs. Whether you're heading to the airport, exploring the city, or traveling to a distant location, our team is dedicated to providing you with the highest quality service. Our services include:
Airport Transfer Services
We're available 24 hours a day to get you to and from the airport with experienced drivers who are well-versed in the city's traffic patterns. Our airport transfer services are designed to ensure a smooth and stress-free journey for you.
Address Pickup Services
We understand the importance of punctuality, which is why we always pick up our clients on time, 24/7. Our drivers are equipped with the latest technology to ensure that they arrive at your doorstep promptly.
Driver Training Services
At Blue Line Taxi, we believe that our drivers are the backbone of our service. That's why we only employ fully trained and experienced drivers who undergo rigorous training to ensure that they provide exceptional service.
Long Distance Services
Whether you're traveling to a nearby town or beyond, we offer long distance services that cater to your needs. Our team is dedicated to providing you with a comfortable and hassle-free journey.
What Sets Us Apart
At Blue Line Taxi, we take pride in our commitment to innovation and customer satisfaction. Our state-of-the-art dispatch station satellite, linked to each car and equipped with a powerful on-board tablet, enables us to provide faster, more accurate, and silent dispatch. This technology has revolutionized the taxi industry, ensuring that our customers receive the best possible service.
Join Our Team
We're always seeking talented individuals to join our team. Whether you're looking for a full-time or part-time driving opportunity, we encourage you to explore our job openings and join our team of dedicated professionals.
Variability in Customer Experience
The reviews for Blue Line Taxi reveal a wide range of experiences, from extremely positive to extremely negative. The company's online form is reported to be unresponsive, leading to frustration for customers. However, some customers have had excellent experiences with the company, praising the professionalism and kindness of drivers.
Problems with Service
Some customers have reported significant issues with the company's service, including overly-aggressive driving and difficulty with online booking. One customer was even double-charged for a fare and encountered unprofessional behavior from a driver.
Concerning Incident
One customer reports a concerning incident involving a driver's aggressive behavior, resulting in a tense confrontation with another driver and eventually, a report to the company. The customer was disappointed with the company's apathetic response to the incident.
Positive Experiences
On the other hand, some customers have reported excellent experiences with the company, including punctual and respectful drivers. One customer even thanked the driver for helping them out on Christmas Day.
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