At Ottawa Windows & Doors, we are proud to have been serving the Ottawa and Gatineau region for over 35 years. Our commitment to providing high-quality windows and doors, backed by exceptional customer service, has allowed us to establish ourselves as a leader in the industry. We are a one-stop-shop for all your window and door needs, from manufacturing and installation to service and warranty support.
Unbeatable Value
We have built our business on the principles of integrity, honesty, efficiency, and accuracy. Our affiliation with local manufacturers allows us to offer our customers high-quality products at the fairest possible price. By cutting out the middlemen and dealing directly with the factories, we are able to pass the savings on to our customers. This means that you, the customer, get the best products at the best prices.
Quality without Compromise
We take pride in our manufacturing process, using the latest technology and industry expertise to ensure that every window and door meets the highest standards of quality. Our state-of-the-art facilities are equipped to produce a wide range of products, from steel entry doors to sliding patio doors, all of which are made with the finest materials and hardware from leading Canadian suppliers.
Top-notch Installers
But it's not just the products that set us apart - it's also our team of expert installers. Our installers are carefully handpicked and undergo continuous training to ensure that every installation meets the highest standards of quality. With years of experience in the industry, our installers are dedicated to providing exceptional service and ensuring that your new windows and doors exceed your expectations.
Superior Energy Efficiency
At Ottawa Windows & Doors, we are committed to helping our customers save money on their energy bills and contribute to a more sustainable environment. Our windows and doors are designed to meet the strictest energy efficiency standards, and we have pioneered new technologies such as microcellular PVC in our Nordik RevoCell windows. With our Energy Star-rated products, you can be confident that you are making a smart investment in your home.
Installation Process
Our installation process is designed to be efficient and hassle-free, with no surprises or hidden costs. Our experienced installation team will work with you to ensure that the installation process is seamless and stress-free. From measuring and installing to testing and finalization, our team will be with you every step of the way.
Warranty and Terms
At Ottawa Windows & Doors, we stand behind the quality of our products and services with one of the most comprehensive warranties in the industry. Our warranties are designed to provide peace of mind, knowing that your new windows and doors are protected against defects and malfunctions. Our terms and conditions are clear and transparent, ensuring that you understand your rights and responsibilities.
Head Office
Our head office is located in Vars, Ontario, where you can drop by to see and operate sample windows and doors, discuss your project details, and explore the available options. We're open Monday to Friday by appointment only, and you can also contact us directly to schedule a free in-home consultation or ask any question you might have.
Unprofessional and Unreliable Service
Monica H. shared her disappointing experience with a company that failed to deliver on its promises. The company had arranged an appointment to provide a quote for replacing doors and windows at Monica's rented house, but they failed to show up. Despite her best efforts to get an explanation, the representative who answered the phone was uncooperative and hung up on her. Monica was devastated and felt that the company's behavior was unprofessional and unreliable.
Lack of Communication and Follow-through
The company's failure to communicate with Monica was a major issue. They failed to show up for the scheduled appointment, and when she called to inquire about the situation, they provided unsatisfactory explanations and excuses. Monica was left feeling frustrated and disappointed with the company's lack of follow-through.
Consequences of Poor Service
As a result of this poor service, Monica will never recommend the company to anyone and has lost trust in their ability to deliver reliable and professional service. Her experience has left her with a lasting impression of unprofessionalism and unreliability.
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