Building Unique, Sustainable, and Resilient Homes
At Naylor Building Partnerships, we're committed to delivering exceptional service and building long-lasting partnerships with our clients. As a leading multi-trade contractor, we provide comprehensive solutions for commercial, industrial, condominium, and institutional clients in Ontario. Our team of dedicated professionals is passionate about delivering quality workmanship, reliability, and integrity to exceed our clients' expectations.
Our Services
We offer a comprehensive range of services to meet the unique needs of our clients. Our skilled technicians are dedicated to providing top-notch HVAC & refrigeration, electrical, plumbing, and compressed air services. We design, install, service, and repair systems for commercial and industrial settings, condominiums, and institutions. Our electrical services include energy-efficient building systems, custom preventive maintenance programs, and power outage solutions. Our compressed air services include onsite analysis, design, and installation of compressed air systems, as well as regular audits for energy-saving opportunities. Our plumbing services include knowledgeable technicians who follow the Naylor method of communicating with customers, demonstrating unmatched professionalism in the industry. Additionally, our building technologies and energy retrofit solutions teams work closely with clients to develop customized environmental planning solutions that fit their budgets and timelines.
Our Commitment
At Naylor Building Partnerships, we're dedicated to delivering exceptional service, quality workmanship, and building long-lasting partnerships with our clients. We're committed to safety, integrity, and a personal approach to exceed our clients' expectations. Our team is dedicated to providing outstanding service and results, and we're proud to be one of the largest and most reputable service, installation, and maintenance providers in Ontario.
Our Values
We're committed to people, dedicated professionals, and client-focused commitment. We believe in building long-lasting partnerships that last, and we're passionate about delivering quality workmanship, reliability, and integrity to exceed our clients' expectations.
Quality of Service
Overall, the reviews of Naylor HVAC company suggest a mixed experience. While some customers have had positive interactions, others have been left disappointed. On the one hand, some reviewers praise the company's top-level service, highlighting helpful and understanding staff, exceptional customer service, and efficient technicians. On the other hand, there are accounts of poor treatment, rudeness, and subpar workmanship.
Safety Concerns
Unfortunately, one reviewer shares a concerning experience involving electrical shock and a lack of proper safety measures taken by the company. This incident raises questions about the company's approach to workplace safety and its treatment of employees.
Customer Experience
The reviews also reveal differences in the way customers are treated by the company. Some reviewers express gratitude for helpful and attentive staff, while others share negative experiences with rude and unhelpful representatives. This disparity suggests that the quality of customer service may vary depending on the individual and their interaction with the company.
Scam Allegations
One reviewer accuses Naylor of being a scam company, citing overcharging and poor workmanship. They claim that the company's technician switched their wires, leading to incorrect heating and cooling function. This disturbing allegation highlights the importance of transparency and honesty in business.
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