Empowering You to Take Control of Your Finances
RS Tax Service is a tax preparation business that is dedicated to helping clients navigate the ever-changing tax and business landscape. Founded by the esteemed tax specialist, Roberta Hearn, the business has been built on a foundation of comprehensive knowledge, experience, and a deep understanding of the tax industry.
Roberta Hearn, who had over 30 years of experience in the tax industry, started her career by teaching future tax specialists and working for different major tax firms. She eventually established her own tax business, where she mentored her daughter, Michelle Trowbridge, for over a decade. Roberta's passing in 2022 was a significant loss, but Michelle persevered and took on the challenge of continuing her mother's legacy.
Michelle Trowbridge, who is now running the business remotely, is committed to ensuring that the compassion, integrity, and dependability that her mother instilled upon her are carried on to the business's dedicated clients. Despite the challenges brought about by the COVID-19 pandemic, Michelle made the hard decision to close the long-established office in Whitby and move it to Kingston. She found that remotely was the best way to ensure RS Tax clients continued to receive reliable service with no restrictions when needed.
Our Services
RS Tax Service specializes in a wide range of tax preparation services, including but not limited to personal taxes, retirees, students, capital gains, pension splitting, investments, employee expenses, medical expenses, charitable donations, moving expenses, RRSP, home buyers plan, and tuition transfers. We are dedicated to providing our clients with the best possible tax solutions that are tailored to their individual needs.
Our business tax services are designed to assist small businesses in meeting their tax obligations efficiently and effectively. We specialize in various small businesses, including but not limited to all rentals, consultants, taxi, HST remittance, service, and retail. Our team of experts has the knowledge and experience to help small business owners maximize their tax savings and ensure that they are in compliance with all tax regulations.
We also offer assistance in applying for the disability tax credit. Our team of experts can help clients determine if they are eligible for the credit and guide them through the application process. We understand that the loss of a loved one can be a difficult and stressful time, which is why we offer services to prepare and file T3 trust returns. Our team provides advice on individual situations and explains the benefits of establishing family trusts, succession, and estate planning.
At RS Tax Service, we offer virtual tax filing services, allowing clients to get their taxes done from the comfort of their own homes. Our Canada-wide remote tax preparation services are efficient and accurate, ensuring that all necessary schedules and forms are completed accurately and filed on time.
Preparing tax returns can be a time-consuming and stressful task, which is why we offer efficient and accurate tax preparation services for individuals and businesses. Our team of experts ensures that all necessary schedules and forms are completed accurately and filed on time, alleviating the stress and complexity of tax preparation.
At RS Tax Service, we pride ourselves on providing exceptional service to our clients. Our team of experts goes above and beyond to ensure that our clients' needs are met. Here's what some of our clients have to say about our services:
"I was blown away by the exceptional service I received. Their team went above and beyond to ensure my needs were met. I highly recommend them!" - F. Adamson
"I had a fantastic experience. The team was knowledgeable, responsive, and went above and beyond to ensure my satisfaction. I'll definitely be a repeat customer." - A. Cousins
Responsiveness
Some reviewers have mentioned that the CRA's responsiveness is a major concern. Jessica Berlette gave a 2-star rating, citing that it's difficult to get help or assistance during the off-season. She found that she couldn't reach them by phone and they didn't respond to emails.
Service and Staff
On the other hand, Kristine Marcos, Francois M, and Ron Edwards all had excellent experiences with the tax service. They praised the friendly and polite staff, reasonable prices, and excellent service. Francois M specifically mentioned Michelle as being particularly pleasant to deal with.
Overall Experience
The majority of reviewers had a positive experience at RS Tax Service, with multiple 5-star ratings. Ron Edwards took his parents to get their taxes done and was impressed with the knowledgeable staff and quick service. He plans to return next year and recommend the service to others.

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