Business Details
27 Years
experience
Your Trusted Hearing Care Experts in Kelowna
Lakeside Hearing is a locally owned and operated audiology clinic serving the Okanagan region since 1999. Our team of Doctors of Audiology and registered professionals specializes in hearing, balance, and tinnitus care, utilizing advanced technology from all major brands. We prioritize personalized service, offering comprehensive diagnostic testing, customized hearing aid fittings, and evidence-based treatments tailored to individual needs.Our commitment to community extends through partnerships with local organizations and initiatives to improve accessibility for individuals with hearing impairments. With clinics in Kelowna and Lake Country, we provide compassionate care backed by decades of combined experience and ongoing professional education.
Services
Hearing assessments
Hearing aids
Tinnitus treatment
Balance assessments
Cochlear implants
Details
- Year established: 1999
Highlights and features
- Locally owned since 1999 with 20+ years of combined audiology experience
- Team of Doctors of Audiology and registered professionals
- Price match guarantee on major hearing aid brands
- Free 2-week hearing aid trial with no obligation
- Active community involvement and accessibility initiatives
Associations and certifications
- College of Speech and Hearing Professionals of British Columbia
- Association of Speech-Language and Audiology Canada
What people say
Excellent customer reviews
Trusted team
Personalized care
Expert assessments
Community involvement
Services
Hearing assessments
Our comprehensive diagnostic evaluations identify hearing loss type and severity using advanced audiological equipment. We assess peripheral and central hearing functions to create personalized treatment plans. Services include speech comprehension testing in noisy environments and pediatric assessments.
Hearing aids
We offer premium hearing aids from all major manufacturers with personalized fitting and programming. Our audiologists ensure optimal performance through real-ear verification and follow-up adjustments. We provide rechargeable options, Bluetooth connectivity, and discreet designs.
Tinnitus treatment
Our evidence-based tinnitus management combines sound therapy, counseling, and hearing aid integration. We address both subjective and objective tinnitus through specialized assessments and customized treatment protocols developed by certified audiology experts.
Balance assessments
We diagnose balance disorders using advanced vestibular testing equipment. Our specialists identify inner ear issues causing dizziness or unsteadiness and develop targeted rehabilitation programs to improve stability and reduce fall risk.
Cochlear implants
We provide candidacy screening for cochlear implants including audiometric testing and sound field assessments. Our team coordinates with Vancouver specialists for surgical candidates while offering ongoing support for implant users through programming and follow-up care.
People
Nichole Sorensen
Founding Partner
Doctor of Audiology with 20+ years experience in hearing, balance, and tinnitus care. Completed clinical doctorate in 2018 with specialization in vestibular assessment and tinnitus retraining therapy.
Claire Beldi
Partner
Doctor of Audiology specializing in tinnitus management and auditory processing disorders. Completed Tinnitus Retraining Therapy certification and serves as UBC clinical educator for audiology students.
Bailey Sinclair
Registered Audiologist
MSc in Audiology with advanced competency in vestibular assessment. Specializes in balance disorders and pediatric audiology while serving as UBC clinical educator for audiology programs.
Shandryn Kozin
Registered Audiologist
MSc in Audiology with expertise in pediatric hearing loss and auditory processing difficulties. Provides evidence-based care for tinnitus and sound sensitivity issues across all age groups.
Olivia Campbell
Hearing Instrument Practitioner
Registered Hearing Instrument Practitioner offering ear wax removal, hearing assessments, and device fittings. Provides personalized adjustments and support for hearing aid users with energetic, patient-focused care.
Questions
What hearing aid brands do you offer?
We work with all major manufacturers including Oticon, Phonak, Signia, Widex, Unitron, Bernafon, Resound, and Starkey to ensure optimal device selection.
Do you offer free hearing tests?
We provide complimentary 2-week hearing aid trials. Diagnostic assessments cost $100 but are required for proper device fitting and treatment planning.
Can you help with tinnitus management?
Yes, our specialists use evidence-based protocols including sound therapy, counseling, and hearing aid integration to reduce tinnitus symptoms and improve quality of life.
Are your audiologists certified?
All our audiologists hold clinical doctorates or master's degrees and maintain registration with the College of Speech and Hearing Professionals of BC.
Do you accept insurance coverage?
We work with Veterans Affairs Canada, FNHA, Social Services, and private insurers. Many extended health plans cover audiology services and hearing aids.
What balance disorder treatments do you provide?
We offer vestibular assessment and rehabilitation programs to address dizziness, vertigo, and balance issues through specialized diagnostic testing and targeted therapy plans.
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