A Legacy of Comfort and Expertise in Heating & Cooling
Fred Hook Limited, proudly serving Midland and the surrounding areas for over 60 years, is a family-owned and operated company dedicated to providing exceptional comfort and climate control solutions. We specialize in residential, commercial, and industrial heating, cooling, and refrigeration services.
Expert Solutions for Every Need
Our team of skilled and certified welders, HVAC mechanics, and fabricators offer a comprehensive range of services, including:
- Heating: Installation, repair, and maintenance of furnaces, boilers, heat pumps, and other heating systems
- Cooling: Installation, repair, and maintenance of air conditioners, heat pumps, and other cooling systems
- Indoor Air Quality: Air purification, humidification, and dehumidification solutions
- Commercial Refrigeration: Installation, repair, and maintenance of refrigeration systems for businesses
- Custom Fabrication: Design and fabrication of sheet metal components for various applications
Reliable and Responsive Service
Customer satisfaction is our top priority. We prioritize:
- Prompt service: We respond quickly to your inquiries and emergencies.
- Professional installation: Our technicians are highly trained and experienced.
- Quality workmanship: We use only the highest quality materials and equipment.
- Competitive pricing: We offer transparent and affordable rates.
Our Commitment to Sustainability
We recognize the importance of environmental responsibility and sustainability. Our commitment includes:
- Using energy-efficient equipment and technologies
- Reducing waste and environmental impact through responsible disposal practices
- Offering energy-efficient solutions to reduce our clients' energy consumption
Join Our Satisfied Clients
Countless individuals and businesses throughout Midland and the surrounding areas have trusted Fred Hook Limited for decades. We take pride in providing our clients with:
- Personalized and attentive service
- Clear communication and project updates
- Solutions tailored to their specific needs and requirements
Let us help you achieve optimal comfort and efficiency in your home or business. Contact us today for a free quote, and let us exceed your expectations!
Customer Reviews of Fred Hook Ltd
Excellence in Service
- The company provides excellent service with knowledgeable and accommodating staff and skilled technicians.
- They offer prompt and efficient service, making them highly recommendable.
Issues with Installation and Communication
- Some customers have experienced issues with installation, such as poor installation leading to multiple problems.
- Lack of communication and education on the part of the company has led to frustration and problems for some customers.
Unsatisfactory Experience with Steel Sales
- Buying smaller amounts of steel from the company can be expensive due to heavy markups and additional hourly rates.
- Some customers have found cheaper options locally or in nearby cities.
Poor Customer Service
- Some customers have experienced poor customer service, including unreturned calls and lack of follow-up.
- The company's after-hours call centre has been criticized for charging extra for service calls.
Appreciation for Specific Employees
- Some employees, such as Chris Lalonde, have been praised for their friendly, professional, and efficient service.
- Other employees have also received positive feedback for their helpfulness and thoroughness.
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