At Buckeye Marine, we're a family-owned and operated corporation driven by a passion for family boating. With a rich history spanning four generations, our mission is to ensure that boating families can spend more time on the water with less time spent on the details. From picking your ideal boat to servicing, body work, upholstery, storage, and all accessories in between, we handle it all at Buckeye Marine.
Our story began in 1949 when Grandpa Tom Thompson started the business as a bait and tackle shop with boat rentals and sporting goods sales. Over the years, we expanded our expertise to include mechanical services, sales, and service of boats and motors. In 1989, we moved to our current facility, a large boat sales and service center on the highway. Today, we're proud to be one of the leading marine dealerships in Canada.
Our Dealership
At Buckeye Marine, we're committed to providing exceptional customer service and a wide range of services to meet the needs of our boaters. Our team of experts is dedicated to ensuring that every aspect of your boating experience is nothing short of exceptional. From new and used boat sales to service and parts, we've got you covered. Our facility is equipped with state-of-the-art equipment, and our team is trained to provide top-notch service and maintenance for your vessel.
Meet Our Team
Our team is comprised of boating enthusiasts who share our passion for family boating. We're proud to have a dynamic team of crew members who are dedicated to serving the needs of our boaters. From sales to service, our team is trained to provide exceptional customer service and ensure that your boating experience is nothing short of exceptional.
Our Services
At Buckeye Marine, we offer a wide range of services to meet the needs of our boaters. Our services include:
- New and used boat sales from top manufacturers such as MasterCraft, Regal, Yamaha, PrinceCraft, Crest, and Nauticstar
- Service and maintenance for your vessel, including winterization and storage
- Parts and accessories for all your boating needs
- Financing and insurance options to help you get on the water
- Brokerage services to help you buy or sell your boat
- Rentals for those looking to try before they buy
Exceptional Customer Service and Experience
Buckeye Marine has received an overwhelming number of glowing reviews from satisfied customers. The common thread throughout these reviews is the exceptional customer service provided by the staff. Every reviewer has praised the team's professionalism, friendliness, and willingness to go above and beyond to ensure customer satisfaction.
From the initial communication to the final follow-up, Buckeye Marine has consistently demonstrated a commitment to excellent customer service. The staff has been praised for their knowledge, flexibility, and accommodating nature, making every interaction a positive experience.
Highlights of the Reviews
Many reviewers have expressed gratitude towards specific staff members, including Cheryl Henderson, Gary Morgan, Amy Potter, Jay Poole, and Mark. These individuals have been praised for their exceptional service, professionalism, and attention to detail.
Several reviewers have mentioned the importance of excellent customer service in their buying decisions. They have praised Buckeye Marine for being "the only marina they will deal with" and for providing a "fantastic buying experience."
A few reviewers have also mentioned specific instances where the staff went above and beyond to resolve issues or provide exceptional service. For example, one reviewer was impressed by the team's ability to deliver a boat and provide a loaner for an unexpected issue.
Issues and Concerns
Interestingly, there are no negative reviews or criticisms to report. Every reviewer has been incredibly pleased with their experience at Buckeye Marine, and not a single critic has raised a concern.
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